People Services Administrator

Salary: £27k per annum (Dependent on skills & qualifications)

Reference: REQ3897

Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?

As a People Services Administrator, working within our HR Service Centre, you will be instrumental in providing valued support to our customers, ensuring we deliver a trusted and reliable service. You will represent HR across all of our business areas to guarantee our customers receive an excellent experience, from every aspect of their employment journey.

I keep people safe and warm by…

• Being the first point of contact for all HR-related queries; offering guidance, support & advice on relevant policies or procedures.
• Have the required knowledge & judgement to escalate queries when necessary.
• Responsible for the administration relating to; internal changes, leavers, probations, maternity & paternity, flexible working, benefit schemes, Occ Health referrals, flexible working and other adhoc requests.
• Be responsible for the accurate creation of all letters and communications relating to all administration tasks.
• Ensuring HR databases are compliant and accurate, guaranteeing GDPR in adhered to
• Working with our Payroll department to ensure monthly deadlines and SLA’s are achieved

What you’ll need

• You will have had previous experience within a similar role with proven administration skills and a great attention to detail
• You will have experience using the full Microsoft office suite, specifically Excel to an intermediate level
• You will be able to work in fast paced environment and understand how to prioritise work
• You will be passionate in delivering great customer service and have pride in your work
• Previous experience in a HR focused role desirable but not essential.

If you don’t have all the qualifications, we would still love to hear from you… we provide our own specialised learning and development programs, providing access to learning tools to help you acquire the skills needed to excel in our environment.