People Services Assistant

Join our team as a People Services Assistant, where you'll play a crucial role in our shared service team. Your primary responsibilities are offering administrative assistance throughout the entire employee lifecycle and processing changes for our monthly payroll.

You'll engage with colleagues and managers through various channels such as email, phone, and in-person interactions, providing support on diverse topics including guidance on People Services procedures, assistance with maternity leave, pay queries, HR system support, and beyond.

In this collaborative environment, you'll work closely with peers in the shared service team to meet our SLA’s and provide excellent customer service to colleagues.

What you’ll bring

We are looking for someone with great attention to detail who thrives in a fast-paced setting, particularly during peak periods like payroll cycles or the start of term. The ideal candidate is a team player who works collaboratively and can prioritise workload to ensure our colleagues receive accurate responses, documentation and pay in a timely manner. You will have the ability to handle confidential information with discretion and professionalism.

Essential:

• Experience in a busy administrative role
• A customer-service focus, with experience dealing with multiple stakeholders
• Good maths skills and prior experience with excel
• Experience working with information systems, such as HR systems

Desirable:

• A previous HR role
• Administering pensions schemes and benefits
• Experience working in the Education sector
• 
  

Interviews / Assessments are planned for:

Microsoft Teams interviews: 7th – 11th March 2024

In-person interview: 18th March 2024

A place to belong

Join a diverse, vibrant community of over 1,300 staff and feel welcome from day one. Whether it’s enjoying a cuppa and a chat at our Wellness Cafes, collaborating with your colleagues or making the most of the facilities on our campuses, this is a place you can feel involved, connected and supported. With an attractive benefits package including 35 days annual leave, flexible working opportunities, access to a generous pension scheme and perks package, this is a place where you will feel valued and where you can grow and develop. It’s a place where you can share your ideas, work with people from all kinds of backgrounds and together, make a positive difference.

Be a part of a dynamic and diverse team that thrives on innovation, creativity, and outstanding outcomes. Our aim is for our workforce to mirror the rich diversity of the individuals and communities we serve, creating an environment where a range of experiences, skills, and viewpoints are valued. Within our inclusive workplace, everyone is given the opportunity to belong. As part of this we are happy to consider any reasonable adjustments that successful candidates may need.

Nottingham College is committed to safeguarding and promoting the wellbeing of our students and expects all staff and volunteers to share this commitment. Background checks including employer references and an enhanced DBS check will be required for this role.