Performance & Operations Senior Consultant (Capacity & Forecasting Consultant)

An exciting opportunity has arisen in our Forecasting & Capacity Planning team. You’ll be working in our Forecasting function to design, build, develop and enhance capacity models to support Retail Services.

You will interact with senior stakeholders to help influence business critical strategies and decisions regarding the day-to-day running and project environments of business areas within Retail Services.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at one of our offices in Swindon or Northampton. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

The exciting nature of this role means that you will be providing planning support for day-to-day activities in addition to upcoming projects. You will be accountable for the maintenance and use of the model(s) you work with.

Working with other areas of Retail Services to compile management Information packs and future staffing level requirements.

You will be attending and facilitating meetings with key stakeholders to provide details of your models and recommendations.

About you

• Demonstrable experience in Forecasting & Capacity Planning as well as experience of managing stakeholders to a high standard.
• An excellent understanding of Microsoft Excel (as this is used to create the models using complex formulas and functions) and Microsoft PowerPoint (as this is used to pull packs together and present information).
• Strong analytical skills and an excellent ability to identify trends and communicate your findings.
• The ability to prioritise your workload and work on your own initiative is essential.
• You will be required to ensure all models meet the requirements we are governed by.

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

• Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
• Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
• Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• Gympass – Access to a range of free and paid options for health and wellness
• 25 days holiday, pro rata

What makes us different

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank.

As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.

When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up to date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

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