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SalaryWe are looking for an individual with Personal Accident claims experience.
Location: Fully remote or based out of Portsmouth office
Salary: £25,500 rising to £38,000
Hours of work: Monday to Friday 9am to 5.30pm
Dynamite recruitment is working in partnership with a very well-established Insurance business who are UK based. Our client is looking to recruit a Personal Accident Claims Advisor asap.
As a Personal Accident Claims Handler, you will be the first point of contact for customers who have experienced unforeseen events. You must empathise with customers, understand their unique situations, guide them through the claims process and make a positive impact on their lives. Day to day the Claims Handler would be responsible for investigating, negotiating, and processing claims whilst ensuring that you are providing a high standard of customer service. You will assess customer claims against their policies to ensure that claims are quickly paid.
Key tasks include:
- Assisting customers via email and on the telephone
- Supporting with various household claims enquiries
- Managing challenging enquiries and investigating where needed
- Processing claims
- Paying claims
- Completed FCA regulated administration.
- Minimum 1 year within Personal Accident Claims
- A positive attitude
- Highly organised under pressure with good attention to detail
- Ability to multi-task - switching between telephone calls and customer email.
- Excellent written and verbal communication
- Computer skills are essential.
- To be available to start ASAP.
To be considered please submit your CV asap.
