Petrol Filling Station Manager

The Petrol Filling Station at the Rheged Centre in Penrith is one of the busiest in the Westmorland Family and as well as offering fuel to our customers we also offer exceptional, locally produced food from our Deli. We sell our famous Sausage Rolls and Pies and delicious, freshly prepared, breakfast baps, wraps and baguettes. We also have a fantastic retail offer, stocking items from our farmshops at Tebay, including top quality butchery items and jams and chutneys as well as the usual everday essentials, drinks and sweet treats!.
As the Petrol Filling Station Manager you will be accountable for leading a customer focused and commercially led department by growing and developing a caring and knowledgeable team of colleagues. By being passionate about 'how we do business' you will champion our producers and you will ensure, through your knowledgeable colleagues, that our customers receive the unique and delightful experience that we are known for.
Be part of our success, apply today and enjoy the following benefits:
Up to 25% off in our cafes
Up to 75% off the products that are made by us
25% off the products in our shops
Free entry to our cinema and discounted tickets for family and friends
Free entry to our gallery
A free meal whilst on shift
Free parking
Contributory pension scheme
28 days holiday (pro rata for part time) with the option to purchase an additional week.
Paid day off for your birthday
As Petrol Filling Station Manager your overall responsibilities will include;
Setting the goals for the department aligned with what's important to us as a business
Lead a team of Service Leaders to ensure they deliver great customer service and brand excellence on every shift through a team of colleagues.
Day to day management of the department including stock control and cash handling
Responsible for the financial performance of the department including achievement of sales, margin and waste targets along with budget analysis and setting, cost management and profit control.
Look at the business through the eyes of our customers to continuously improve the offering and spot and act on opportunities that will bring commercial benefit
Day to day management of the Service Leaders and Colleagues including rota and shift management and all aspects of people management.
Coach and guide colleagues to delight our customers
Ensure the team maintain a clean, tidy and safe environment which is compliant with relevant legislation and internal policies and procedures
Work with the People Team to recruit the right people into our business, lead, train and coach all colleagues to achieve their best possible performance in their role.
Work closely with the Commercial team to deliver the products and product standards in line with our brand.
Ensure all the food safety procedures and paperwork are adhered to for the produce we make and sell from the Deli including, freshly prepared wraps and baguettes as well as our 'famous' sausage rolls and pies.