Planning Administrator

Planning Administrator
National but region covers South (London)
Permanent, Full time (37.5 hours per week)
Salary circa: 23,000 pro rata negotiable based on skills and experience. Plus, brilliant benefits including a Health Cash Plan
Home, a place where you belong
Are you an experienced Administrator, looking for a new role with a great employer? Then join us at Home Group and be part of our Repairs and Maintenance partnership team. You?ll provide excellent desk top administrative support to our front-line maintenance teams, keeping systems up to date, driving productivity and providing brilliant customer service.
Typical day as our Administrator
Ensuring our systems contain accurate, real-time information including maintenance works required on our customers? homes Responding to customer, colleague, and supplier enquiries through maintaining our inboxes, and responding to telephone queries Using use our works order management and other systems to ensure all materials, equipment and subcontractor orders are updated Ensuring our trade operatives know each day what they need to do, where they need to be and have the right materials to complete their allocated jobs Highlighting where job volumes exceed available resources so we can take appropriate action You take pride in providing general admin support to the team or supporting the schedule work for our trade operatives
And we really are great, we are one of the top 10 Great Places to Work in the UK!
What you'll bring
Previous administration experience, working in a fast-paced Repairs and Maintenance team Good knowledge of and able to use workforce planning systems
An eye for detail (let?s hope you spot no typos here), great at organising, planning, meeting deadlines and able to handle lots of different tasks! A flexible approach, able to use own initiative and judgement Able to use technology and online systems
Our team
You?ll be working as part of our fabulous team who are super passionate about delivering a first-class maintenance solution to our customers. Our director Paul has worked here at Home Group almost 3 years now, having worked in contact centres and maintenance environments for the past 14 years. Outside of work Paul enjoys a hectic social life and when not cooking is planning his next trip with his wife Victoria!
You?ll be working alongside our fabulous team who are super passionate about delivering the Planned Maintenance programme for our customers in the Southern region. Although you will be supporting our colleagues in the South you do not have to be based within this region to carry out this role. To us were not just a team we?re a ?work family?. Our manager is Graeme Nelson (Lead Contracts Manager) has been with us for 27 years. There are 8 of us in the team and we don?t just love to support our customers, we?re there for each other too!
About the job
Working Monday to Friday This is a hybrid role meaning that you'll work from home as well as a local office You will occasionally be asked to visit various local South offices, when training and meetings are required Working hours are typically 8.00 am to 16.00 pm, but we are flexible around this and happy to discuss other patterns
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What?s in it for you?
25 days annual leave (increasing to 30), the option to buy 5 more, a me day (to take off for whatever you fancy) and time off for volunteering too! Health cash plan saving you from 1140 per annum. We?ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and lots more. Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car? Save money with us. Generous pension scheme with life insurance of 3 x salary We Grow Our Own colleagues (not literally of course!), when you?re ready for the next step in your career, you can grow with us! Explore our?benefits in detail on our website
Find out more
Click APPLY NOW to see our?Administrator Repairs & Maintenance Job Description, find out about?us and for help to apply. Sometimes we close a job early, so don?t delay or you might miss out. Finally, do let us know if there?s anything we can do, to help you shine in our process at (url removed)