To support the delivery of marketing and communications in line with our strategy.
Internal comms (50%)
· Support colleagues from across the organisation to develop communications plans for initiatives and change projects.
· Author or edit stories and content to inspire, motivate and inform our colleagues
· Design and distribute email communications to segments of our staff community
· Maintain and post news and events on our Sharepoint-based intranet
· Support with communications planning and delivery for internal events, webinars and meetings.
· Working with the Internal Comms Lead to continually improve and optimise our internal comms channels, including developing our SharePoint intranet.
· Plan, shoot and edit short promotional films.
· Use Adobe Creative Suite, Canva or the Microsoft suite to design materials for cascade by managers to their teams.
Marketing (30%)
· Develop engaging and persuasive written and visual content, including case studies, success stories and testimonials that effectively communicate the value and impact of United Response’s work
· Create engaging and optimised content for our social media channels, applying your understanding of our audience to drive engagement and action
· Support the Marketing and Communications Manager with management of the website, including writing and editing web copy and publishing articles, while embedding SEO principles throughout.
· Optimise case study leads into creative responses written, audio or visual to distribute on our channels
· Support the planning and delivery of communications at external events.
Policy and campaigns (20%)
· Spot and create social media responses to breaking announcements under the guidance of the Press Manager
· Support the delivery of our policy and campaigning strategy with comms and engagement activity.
· Support team administration, including working on a rota basis to manage inboxes
· Support the management of consents and the safe storage of case studies and photography.
· With the wider team explore opportunities to embed a storytelling culture throughout the organisation.
· Develop excellent working relationships with internal and external stakeholders, our agencies and other partners
· Join forums and departmental meetings to advise on communication methods and co-developing communication plans.
· Keep up to date with communications and marketing practice and innovation
· Champion diversity, equality and inclusion and uphold United Response’s values
· Travel to services and occasionally work outside office hours
· Ensure dignity and respect for the people we support in every aspect of your work
· Maintain confidentiality at all times
· Adhere to relevant legal and statutory requirements and our organisational policies
· Carry out any other duties as reasonably required.
Person Specification
· Excellent written communication skills and ability to copywrite creatively, sensitively and with attention to detail.
· Good understanding of marketing principles and ability to apply these in practice.
· High standard of verbal communication and ability to relate to people from different walks of life.
· Excellent team working skills.
· Experience of working to deadlines and prioritising demands on your attention.
· Degree standard or professional qualification in marketing or related field.
· Commitment to equal opportunities and diversity.
· Design skills using Adobe software.
· Experience filming and editing video to a professional standard.
· Using content management systems to publish website content, or email distribution tools such as Mailchimp.
· Knowledge of using paid and organic social media professionally.
· Experience in recruitment marketing, campaigning, accessible communications or working for a charity.
· If you have lived experience of disability, or relating to people with learning disabilities or autism, we’d particularly welcome your application.