Portfolio Manager

VS468/02

Portfolio Manager

Newcastle

Salary: GBP25,000 - GBP35,000 per annum, plus up to 20% Discretionary Bonus.

Hours: Mon Friday 9am 6pm, with ability to work flexible hours (including some weekends, especially during mid-June and mid-August)

My client provides high quality student housing, in both shared houses and apartments, in 24 cities across the UK. They are the largest single provider of 2nd and 3rd year student accommodation in the UK, leading the way in offering exceptional student accommodation.

We are looking for a skilled and experienced individual to join the team as a Portfolio Manager in Newcastle.

Portfolio Manager Responsibilities:

• To assist with the lettings, property management & customer service team for the property portfolio
• To achieve or exceed planned rent income and expenditure targets and budgets
• Manage the transition & integration of new acquisitions into the business
• Ensure the appearance & presentation of their properties meets expected high standards
• Develop, manage & motivate their ambassador and agent network to achieve letting & financial objectives
• Ensure compliance with statutory, industry code & best practice requirements
• Strengthen adherence to existing operational processes & standards
• Organise & manage annual tenant handover process planning and delivery each summer
• Support the implementation and embedding of planned new digital business processes
• Address & resolve escalated issues & complaints in a timely & efficient manner
• Research, monitor & report on market activity in existing and target cities
• To carry out any reasonable request from the senior management team and to work flexibly across the organisation as required.

Portfolio Manager Requirements:

• Strong HMO and/or purpose-built student housing sector experience or property management and lettings experience: 2 - 5 years (preferred)
• Excellent organisation & time management skills
• Great team working skills - able to work well with a wide range of people
• Strong budget management credentials & accountability
• Confident, particularly when talking on the phone
• Can adapt to new tasks on a daily basis
• Committed to providing excellent level of customer service from initial contact through to tenancy end
• Able to manage multiple projects running concurrently

Requirements: Satisfactory references and a DBS check required.

In the first instance please apply by forwarding your CV

Please contact Vicky at our Manchester office

Ritz recruitment Employment Agency