AddressPresentations Associate
Salary: £24,500 plus 10% Shift allowance (£26,950 total)
Location: Darwin House, Leeds
Contract: Full time, Permanent
Shifts: 37.5 Hours per week, Monday-Friday, 15:00 - 23:00 with 30 min break
Work Model: initial 6 months onsite, progressing to 2 days from home
Interview Process: On-site testing - PowerPoint and Excel > Interview with Team Leader > Interview with Account Manager
Role Overview
We are recruiting a Presentations Services Operator for one of our UK Financial Advisory, Banking Clients. The role requires an individual who has good knowledge of PowerPoint and Excel, fair knowledge of Word, and who is looking to further their experience in MS Office applications as well as Photoshop, Illustrator and InDesign. Training will be provided
Document Production Team
You will work as part of a team liaising closely with clients, producing presentation materials using PowerPoint, Word and Excel. Taking responsibility for the work, in terms of the final product, i.e. consistency, deadline management, accuracy and quality in accordance with the corporate guidelines. Also taking responsibility for the management of the document, within time and quality parameters, handling customer queries relating to these documents in a professional, consultative and helpful manner at all times, being responsible for workflow, liaising with Clients using clear communication, and upholding WL reputation. Finally, liaising directly with the Workflow Coordinator on a regular basis to give updates on workflow, deadlines and issues so that the Client’s requirements can be effectively managed, while developing effective working relationships with clients and colleagues to promote a strong working team.
Person Specification - Training to be provided
- Good Knowledge of PowerPoint, Word and Excel (Office 2016)
- Some knowledge of chart creation and solving issues in Excel
- Ability to work in PowerPoint master slides, working with themes and experience of creating PPT templates
- Confident approach to working with all the MS office applications and ability to learn fast on the job
- Thinking of creative ways to display clients’ information on slides in engaging ways
- Possess great attention to detail and a critical eye for accuracy, with a ‘right first time’ attitude
- Excellent customer service skills, and standard of delivery, confident in liaising with clients, deploying good verbal and written communication skills
- Able to work under pressure and to tight deadlines, showing delivery focus, as wells as adaptability and flexible approach
Key Responsibilities
- Accurately creating and amending presentations/documents in a timely manner and to corporate standards
- Ensuring all work is quality checked/proofed to the highest standards and delivered right at the first time
- Estimating production time before each job, and liaising with Workflow Coordinators to ensure deadline adherence
- Communicating effectively with Workflow Manager/Team Leader, Client and team, as appropriate, to help effectively manage operational needs and manage client expectations
- Deploying excellent communication skills by producing clear, comprehensive, and effective handovers for any incoming staff
- Taking a pro-active approach to attendance and time management
- Ensuring adherence to all departmental, company and client policies and procedures
- Maintaining compliance on all relevant H&S and FCA regulated material
- Reporting operational / IT problems, as appropriate
- Ensuring a professional attitude and appearance (use of corporate dress code) at all times
REWARDS & BENEFITS
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday plus bank holidays
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
EQUALITY & DIVERSITY
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at
careersatWL@williamslea.com
. Please note: Due to the high volume of responses received for this role we will not be able to contact all applicants directly. If you have not heard from us in four weeks, please consider your application unsuccessful.
