As the Principal Network Engineer, you will take a leadership role in driving special initiatives, organising tasks across the teams and providing specialist support. Using your additional experience in the field, you will undertake a pivotal role in delivering new solutions by working closely with multi areas of the business.
Client Details
Our client is a leading provider of satellite operations in the UK.
Description
Network Engineering team manages a suite of partner technologies covering Juniper, Sandvine and Fortinet.
As a Principal Network Engineer, you will be responsible for the full engineering lifecycle - supporting strategy, engineering design, implementation plans, engineering audits, continuous service improvement, and level 3 operational support.
You will also play a key role in helping resolve Priority 1 Network incidents and support the Services NoC in managing
restoration of customer services. Technology Operations is 24x7, level 3 specialists are expected to step in to resolve
major incident and sometimes outside of normal office hours.
As a Senior Network Engineer, you will take a leadership role in driving special initiatives, organising tasks across
the teams and providing specialist support. Using your additional experience in the field, you will undertake a pivotal
role in delivering new solutions by working closely with multi areas of the business.
Key Responsibilities
* Act as a Technical Centre of Excellence for Network technology - Juniper, Sandvine and Fortinet
* Partner with System Engineering to design/plan new solutions, technology roadmaps and projects
* Providing Level 3 technical expertise to resolve complex platform and customer experience issues
* Design and build innovative monitoring and maintenance procedures for institutionalised operations
* Drive engineering audits to ensure compliance to design considertions and golden parameters
* Design continual service improvement measures for Network infrastructure management
* Conduct engineering analysis to improve service efficiency for optimum use of Network resources
* Lead complex engineering pilots and trials with customers
* Oversee all major incidents RCA, customer reports and knowledge artefacts
* Leverage and manage engineering labs for RCAs, new solutions, and new technology integration
* Custodian of the Network Data Model and Network design authority
* Grow team capabilities by providing leadership and mentoring for less experienced team members
Profile
Key skills for this role include:
* Engineering Degree or equivalent with 10+ years of telecoms experience
* Be a Juniper SME - certifications and accreditation's
* 3+ years L3 specialist experience with Network Tech OEMs or Satellite Operators
* 5+ years of experience in running Network technology operations
* Strong understanding of e2e satellite communications engineering - from RF chain to networking
* Demonstrable leadership experience in managing technology partners and customers
* Network Operations Centre (NOC) experience within a Satellite communications or Telecoms environment
* Strong analytical, diagnostic and problem solving skills
* Knowledge of Network Engineering tolls, LAN/WAN technologies, Internet protocols and applications
* Strong competency to handle both strategic and operational topics
* Strong cross-functional stakeholder management & result orientated account management skills.
* Strong knowledge of telecom architecture, e2e customer operations processes, delivery through BSS/OSS
and Enterprise technology landscape.
* Understanding of Operations Centres, Terminals, Network, Network and Gateway technologies
Job Offer
This role is offering up to £85,000 per year plus 10% bonus
This is a hybrid role where 2 days on site every week are required in west London.