Process Assistant

We are looking to recruit a Process Assistant on a 9 month temporary contract working Saturday / Sunday within a Public sector and Government organisation.

Client Details

Our client are a well establish public sector organisation who focus on Visa's and immigration.

Description

• Capture and digitise information as part of a process.
• Act as a first point of contact for customers.
• Manage customer expectations, interact, and always display professionalism.
• Adhere to the Quality Framework, ensuring performance targets are met daily and accuracy targets are achieved.
• Manage challenging situations always displaying professionalism Work as part of a team and also work independently managing your time appropriately, working efficiently at all times.

Profile

The successful Process Assistant will have:

• Excellent communication and interpersonal skills
• The ability to develop and maintain good working relationships with colleagues.
• Basic IT skills, as appropriate systems training will be provided
• Effective problem-solving skills and be a team player who constantly displays commitment and flexibility.
• Excellent organisational skills with great attention to detail.
• The ability to deliver a high-quality and caring customer service in a professional and timely manner, creating trust and confidence.
• The ability to understand and apply corporate policies and procedures consistently.

Job Offer

• Immediate start available
• 9 month temporary contract
• £11.10 hourly rate paid weekly
• Saturday / Sunday shifts
• 9:00am - 5:30pm working hours
• Holiday pay