About The Role
Reporting to the Procurement Manager, this is a senior position that will be managing high profile suppliers and contracts.
Key Responsibilities:
- Proactively manage contract renewals through collaboration with stakeholders.
- Lead the evaluation of optimal sourcing and pricing options, taking into consideration outsourcing, hybrid and insourcing models.
- Co-creation of Strategic Supplier Strategies with stakeholders.
- Conducting vendor/market intelligence gathering activities to be highly aware of the suppliers’ future plans, financial performance and market positioning.
- Identify, manage and minimise/mitigate supplier and contractual risk through in-life contract management activities.
- Operating as the Procurement single point of contact for stakeholders and support with supplier disputes or poor supplier performance.
- Lead the development of vendor specific management/negotiation plans.
- Lead the procurement of new services (tender process, negotiating with suppliers, drafting contracts and schedules) proving commerciality and value for money.
- Collaborating closely with Business Risk, IT Security, Architecture, PMO and Legal Services.
- Support the team with business engagement activities to raise the team profile.
The Procurement team was set up in October 2023 and sits within the Business Risk reporting line as part of the wider Finance Division.
Previously there was no centralised team and only an IT Procurement team reporting into IT, so the remit has expanded which is positive. It is an exciting time to join as part of a new team as we aspire to be a best-in-class function.
As an ‘internal services provider’, below is a summary of our ‘menu of services’ as part of our Value proposition:
- Single Point of Contact (SPOC) for Procurement & Supplier queries
- Contract Management and Storage
- Commercial Negotiation to drive value for money.
- Vendor Risk Management (up front and ongoing risk monitoring)
- Co-creation of Strategic Supplier Strategies mapped to Business Strategy
- Procurement Processes, Templates and Best Practice
- Support with Purchasing Policy Compliance
- Category specific knowledge and expertise
- Involvement with Innovation Team at the right time
About You
- Value driven – appreciating how procurement can deliver financial and non-financial benefits.
- Demonstrates integrity through actions.
- Ability to manage conflict and resolve effectively.
- Excellent stakeholder engagement, organisational and communication skills.
- Strong negotiation experience in maximising the value returned to the business.
- Enjoys working within a matrix management environment.
- Relevant industry, Legal or MCIPS qualification or working towards this.
- HR Services - L&D, Payroll Services, Recruitment, Payroll, Training, Benefits Management, Employee and Well-being Services, HR Technology
- Facilities – Maintenance and Repairs, Cleaning, Site Security, Health and Safety, Utilities and Energy, Waste Management, Real Estate Management
- Marketing – Creative campaigns, Advertising and Media Buying, digital services, Market Research, Branding, Public Relations, Meetings and Events
- Professional Services and Consulting – Insurances, Legal, Accounting, Engineering Services and Construction (M&E, Civils)
- Scheme Partners – specialist suppliers that are critical in supporting us to delivering a ‘worry free’ scheme for our customers. Includes insurance, servicing, tyres and breakdown services (not limited to the Partners found here). Includes working with innovative startups in the EV accessibility and charging space.
Desirable experiences (any of the following):
- Procurement Technology / Automation.
- ESG/Sustainable sourcing.
- Agile sourcing.
- Supplier Diversity sourcing.
- Strong ability in understanding supplier financial statements.
- Gen AI in Procurement.
- Data Analytics.
About The Company
Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 700,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.
Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:
- We find solutions
- We drive change
- We care
We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.
As a Motability Operations team member, the benefits you can expect are:
- Competitive reward package including an annual discretionary bonus
- 15% non-contributory pension (9% non-contributory pension during probation period)
- 28 days annual leave with option to purchase and sell days
- Free fresh fruit and snacks in the office
- 1 day for volunteering
- Funded Private Medical Insurance cover
- Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme
- Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help
- Funded health screening for over 50s
- Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans
- Employee Discount Scheme with an app to save on the go
- Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees
- Generous family leave policies
At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.
We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.