Product Designer

PRODUCT DESIGNER– VANGUARD – MANCHESTER (hybrid working- 3 days in office, 2 days WFH)

Vanguard is an investment company unlike any other! It was founded by Jack Bogle in the US in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients. Jack helped bring investing to the masses with the index fund. Index funds do not pick individual shares or bonds to beat the market. They track the performance of the entire market. Or as Jack put it, "Don't look for the needle in the haystack. Just buy the haystack!”. We have stood for low-cost, uncomplicated investing ever since. Over the last 45 years people have come round to our way of thinking and more than 30 million investors worldwide now trust us with their money. Our competitive advantage today is grounded in our best performing, low-cost funds, our trusted hybrid digital advice offering and our world-class client experience.

And it’s not just our customers who seem to like what we do! Which? recently named us 'Recommended Provider for Investment Platforms' for the fourth year running.

Our culture is a bit different too. We’re only as good as our people, so we help our diverse crew thrive, both in and out of the office.

The Opportunity:

To enable this exciting growth, we are looking for a Product Designer to join our expanding CX team, to lead the strategic vision and delivery of the products & capabilities we are building.

It’s an exciting time to join us. We’re heavily investing to build a sizeable client experience team and aim to be world-class. You’ll play a big part in our success – and be rewarded for it!

Key Aspects of role & responsibilities:

As Product Designer you will…

• Work along- side a growing product design team
• Partner strongly with Product Management, Content and Engineering to create great client outcomes
• Help shape the user experience, from end-to-end
• Get stuck into complicated challenges as we bring innovative new products to market
• Create build ready designs that uses our growing Design System, as well as helping build out our design system
• Have the opportunity to be in at the beginning of something big, and shape things
• Help drive innovation and delight customers

Key Skills/experience:

• You will be passionate about user-centred design and have a portfolio of work or case studies to highlight all the great work you’ve done.
• You will ideally have a background in Asset Management and/or Financial Services
• Have strong UI & UX background, demonstrated through your portfolio
• Have experience in prototyping and ideally interaction design.
• Enjoy getting stuck into complex problems
• Be passionate about the importance of user research and advocate for it on a daily basis
• Advocate at a senior level for simple, modern design and best practices (eg mobile first, accessibility)
• Strong collaborator, facilitator and communicator.
• Deep understanding of platform and device requirements such as form factors, screen resolutions, pixel density and aspect ratios

Inclusion Statement

Vanguard’s continued dedication to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Please note: Vanguard is not offering Visa sponsorship for this position.

If you want to be a big part of our success, this opportunity is the one for you. Don’t miss out and apply now! Please contact [email protected] for more information