Product Manager

About Unbiased

We are Unbiased. We know that creating a secure future for you and your family tomorrow means making the right financial decisions today. But finding professionals you can trust to give you the right advice for you isn’t always easy. With Unbiased it is.  

At Unbiased we’ve got the trusted experience and advice you need to help you make those difficult decisions with confidence. We simply and reliably connect you with financial advisers, mortgage brokers or accountants who can give you clear, impartial advice, tailored to your individual circumstances. So, when it comes to making life’s biggest decisions, you’re never on your own.  

We have big ambitions to improve how people tackle the biggest decisions, and working at Unbiased means working with smart, motivated people who believe in this. We have a fun, but in an ambitious environment where we are simply trusted to get stuff done. 
We actively encourage women to apply and bring their diverse perspectives to our team, as we believe in fostering an inclusive and empowering workplace where everyone can thrive. We are a female founded company, with a culture focused on diversity and inclusion amongst our entire team.

The Role

We are looking for a Product Manager to help discover, define and deliver products for users of Unbiased.com and our professional adviser customers. You will join a highly motivated squad including product design, developers and marketing who all share a common purpose and goal. You will think big and deliver small to drive product success for our customers and the business.

By building a deep understanding of our market, the competition and our customers’ needs via continuous product discovery you will define the product that help our users achieve their financial goals.

In a nutshell, you’ll be responsible for…

• Subject matter expertise of your market, competition and users
• Discovering and assessing the viability of new market and product opportunities
• Product discovery – you’ll have a test and learn mentality and work closely with our product design team on both problem and solution discovery (we like to follow the Continuous Discovery methodology)
• Building and own your product roadmap that delivers the businesses vision and OKR’s
• Execution and delivery – a plan is easy, executing is key

• Ongoing iteration and optimisation of the product
• Prioritisation – prioritise those things that will drive the highest customer and business value and deliver your roadmap
• Work with development as part of a scrum team to deliver your product roadmap. This includes all of the usual scrum activities including being the product owner
• Reporting on product performance including defining the key measures of performance
• Managing your stakeholders and communicating – we are small business and your interaction will be across the entire organisation including the C-Suite.

To succeed, you’ll need…

Must haves:

• 3+ years’ product management experience
• Demonstrable experience of problem and solution discovery
• Be very comfortable talking to customers
• Ability to gather and analyse both qual and quant insights directly from customers and via analytics tools such as Google Analytics and Looker
• The ability to quickly build market and competitor knowledge to become a subject matter expert
• Strong communication and stakeholder management skills across all levels of business
• Excellent prioritisation skills with the ability to focus on those initiatives that will genuinely move the business forward
• Build and deliver a roadmap via a backlog as part of an agile/scrum delivery squad with the ability to manage this backlog via the regular cadence of story writing, refinement and backlog prioritisation
• Strong commercial acumen with an ability to see both the customer view of your product and the commercial reality of delivering the right outcomes for the business
• Be able to define and clearly articulate your products value proposition

Desired:

• Knowledge of B2B product management experience in a SAAS business
• B2C product management in a marketplace
• Experience using Jira, Confluence and Asana

Our Shared Values...

At Unbiased we have set of values that underpin the work that we do, we hope you’ll share these too!

• Be relentless about progress - working at pace to solve problems, navigate around blockers and prioritising company OKR’s.
• Own it and get it done – taking ownership of your projects, involving the right people at the right time and making meaningful contributions.
• Share and seek input – proactive in seeking and acting upon feedback. Being open, sharing knowledge and proactively communicating.
• Enjoy the journey – Ensuring cross-team collaboration and proactively celebrating achievements of your peers

How we’ll take care of you: 
 

• Investment in your Development: Alongside in-house training, you’ll be allocated a generous yearly allowance to invest in your career development.
• Investment in your Wellbeing: Your wellbeing is a top priority for us, and you’ll be able to benefit an annual wellbeing allowance. On top of this, we have arranged for Private Medical Insurance for extra peace of mind for you and your family
• Social Events: We’re a social bunch so you can expect plenty of activities based in and around our vibrant office in the heart of Farringdon. 

 
The Usual Benefits:  
 

• Holiday: you’ll be allocated plenty of holiday to ensure that you have enough time to recharge, work-life balance is super important to us here (you’ll also have your birthday off as paid annual leave!)
• Flexible working: we’ll work with you to find the balance of office-based work and remote working
• Pension: you’ll be able to save via salary sacrifice scheme, with Unbiased contributing above the minimum required amount, subject to banded earnings.
• Private Medical Insurance: you can add your dependents and spouse
• Life insurance 

• Cycle to work scheme 

Equal Opportunity 

The best ideas are often the least expected and require new ways of thinking; that’s why our teams at Unbiased are made up of broad range of talented people. We are proud to be an equal opportunity employer. We do not discriminate based on race, ethnicity, colour, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.

Data Privacy

Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed, it will then be destroyed or deleted. We retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data.

Once a person has taken up employment with Unbiased, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with Unbiased has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it.

Agencies

As much as we appreciate the help, we’re using our own direct sourcing methods or we’re working with one of our carefully selected Agency Partners on this vacancy. To find out a little more about how we partner with agencies please email talent@unbiased.co.uk FAO our Talent Manager, speculative phone calls will not be taken by our team neither will CV submissions without Unbiased or the candidates expressed consent.