AddressTitle:
Product ManagerKBR’s Estates Intelligence Team are seeking a Product Manager to join us on a 12 Month fixed term contract.
About the Role
In this role, you will act as a line manager to our Data Controller and Business Analysts. You'll be the driving force behind our support operations, actively participating in triage calls to swiftly resolve incidents and ensure customer satisfaction. Your expertise will be crucial in discussing solutions with stakeholders, identifying gaps, and implementing improvements and new functionalities.
Collaborating closely with our IT & Systems Manager, you'll define and manage custom developments versus product enhancements, ensuring our solutions remain aligned with client needs. Your ability to understand and translate customer requirements into comprehensive documentation will be instrumental in
driving project success.
As a forward-thinker, you'll stay abreast of industry trends and developments, providing invaluable insights that propel our business forward. Your understanding of our technical roadmap will guide the implementation of innovative solutions for both new and existing clients.
What We're Looking For
Essential
- Significant Business Analysis and stakeholder management experience
- Experience working in an operational environment using ITIL service management processes
- Experience managing a team
- Experience in business process development
- Hold held or are eligible to apply for Security Clearance to CTC level
Desirable
- Working knowledge of the public sector
- Functional understanding of all components of the Estates Intelligence Platform, including but not limited to the following technologies:
- CAFM Software, including Mobile Delivery Solutions
- Database Solutions (SQL Server, Data Warehouse Technologies)
- Data Warehouse/ Reporting Technologies
- Integration Technologies
- Cloud Telephony Software
- Experience of managing work using Kanban
About KBR and the Project
KBR are a global technical solutions provider with 28,000 employees worldwide, with operations in 34 countries delivering to customers in 80 countries. KBR work collaboratively with their wide customer base to deliver solutions that strive to create a better, safer and more sustainable world.
KBR’s Estates Intelligence division specialise in enabling clients to make informed decisions about the operational and strategic management of their estates and asset portfolios, including the external supply chain retained to deliver asset management and maintenance services.
Estates Intelligence teams utilise the ‘6 As’ Methodology to deliver business benefit by deploying their ‘Viaverse’ platform to enable each A – aggregation of data, automation of transactional processing and operational data flows, assurance of process and data integrity to promote sanctity of management information, audit of processing and data to better refine business outcomes, analytics to offer management information and insight, all to enable enhanced asset management across client’s portfolio.
We Deliver — Together.
KBR EQUAL OPPORTUNITY EMPLOYER STATEMENT
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or
local law.
