PRODUCT MANAGER (LONG HAUL)
UK based, hybrid opportunity (min. 2 days' per week at our Wallington office)
About us
Here at Newmarket Holidays, our aim is to enrich lives and well-being through travel. That is our purpose. Our 'why’. It is ambitious and bold, but through the commitment of our brilliant people, we’re doing more and more each day to create and deliver incredible wish-list holidays - the types of holidays that people have always dreamt of experiencing. We bring those dreams to life and are the trusted friends of our loyal customers.
The Opportunity
Reporting to the Head of Long Haul Product, this role is responsible for managing and developing a selection of Newmarket Holidays’ fascinating tours. The ideal candidate will be capable of taking full commercial ownership of their product portfolio. Responsibility for the product will extend through its entire cycle, from development and rate negotiation, ensuring its operational effectiveness and commercial profitability as well as being in line with customer expectation and agreed satisfaction scores.
Day to day you'll be managing a portfolio of existing products, and use your tried and tested talents to identify new products and those that might benefit from refining and re-engineering to optimise performance. You'll be working with teams across the business to ensure that costs have been costed and loaded accurately, and are marketed on- and off-line correctly. Your commercial acumen will be put to good use as you acquire and implement tactical offers to use in marketing campaigns, as well as negotiating marketing funds, overrides and other commercial advantages for the business. Our array of award-winning tours is, in part, testament to the fabulous relationships with suppliers and this is an area where you'll be expected to shine as you develop and maintain excellent working relationships with suppliers ensuring all contracts are negotiated at the best possible rates, and that commercial considerations and quality are considered together, not in spite of each other.
About You
You'll have experience with contracting and negotiation, extensive product knowledge and an ability to work well with multiple parts of the business are necessary. Prior experience working with North America and South America are an advantage, as well as a strong background in the travel industry.
All the usual stuff about being a fab communicator, computer literate and a team player are of course required for a role like this, alongside passion for travel and commitment to delivering a great customer experience with each and every tour.
What We Can Offer You
This is an exciting opportunity to become part of our changing, multi-cultural, team-spirited environment with the chance to learn from new experiences and challenges. You'll work with leaders who are interested in your development and committed to helping you to be the best version of yourself. And we're a responsible organisation that cares about its people, the environment, and the communities we visit. We'll encourage you to take initiative and try something new and different. Our teams operate with a flexible and hybrid working arrangement. There's an exciting set of benefits on offer, including discounted holidays for you, friends and family, as well as the opportunity to visit our destinations and experience our holidays as part of the job.
Join Us
Sound like the kind of opportunity and place to work that you’re looking for? If so, please send your CV with a brief covering note about your salary expectations and any notice period to our Recruitment team.
Applicants must have the legal right to live and work in the country where the vacancy exists.
We regret we are only able to contact shortlisted candidates.
No agencies, please.