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Form of workThrive Group are delighted to be working with our client in Frome who are actively seeking to engage a Production Administrator to join on a permanent basis. This is an exciting opportunity Market Leader in their products and sector.What you will be doing:Working in a FMCG environment, you will be the first point of call for customers contacting the company with quality issues and investigating any complaints.Logging, investigate complaints.Responding to complaints in the set time frameSite and customer KPI reportsCheck daily production record and raise any issues.Artwork and packaging controlGMP and Quality AuditsWhat you will need to succeed:Previous in a quality driven / production environment.Good attention to detail and experience of dealing with customer complaints.Knowledge of basic food safetyVery Good knowledge and understanding of Excel.What you will receive in return:£24,000 per annumMonday to Friday 08.30AM to 17.30AMCompany pension 6% employer contribution25 days holiday + Bank holidaysCompany sick pay4 x Death in ServiceWellbeing initiatives - Free flu jabs, free eye tests, £90 contribution to prescription lenses What you need to do next:If this position sounds of interest and you would like to be considered.Please email Sarah at Thrive Group on sarah.elliott@ (url removed) or call (phone number removed)Thrive Group are acting as an employment agency in relationship to this vacancy.If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.INDTRO
