Programme Administrator

Are you looking for a rewarding and challenging role in an educational setting?

Do you have the skills and experience to support a busy office?
If so, we would love to hear from you!
We are seeking a Programme Administrator to join a growing admin team within this thriving education setting based in Blackburn. This is a full-time, permanent role working Monday to Friday with hybrid working available.

• Assist with initial enquiries via email and telephone and provide a receptionist service.
• Support the provision of online and remote delivery of professional development using a range of digital learning and communication platforms.
• Respond to prospective participants, authenticate participant data, registration, induction and maintenance of tracking databases.
• Assist with the organisation and presentation of materials on the Institute's online platforms.
• Maintain knowledge of the programme offer, to enable advice to be provided to participants and other stakeholders.
• Organise and administer the booking of online sessions, rooms and associated facilities for training and meetings.
• Draft letters, undertake mail merges and maintain databases.
• Establish clear routines for sharing and disseminating information and resources (including room bookings) between participants, facilitators, coaches, tutors and all partners that enable the campus to run in an organised and professional manner.
• Maintain the safety and security of all individuals involved in events by reporting any safety concerns, adhering to fire safety regulations and implementing correct procedures for recording attendance.

What you'll need to succeed

• Solid experience of working within an administrative setting
• Previous experience within the education sector is ideal but not essential.
• Experience of working with learning and digital networking platforms such as Teams, Zoom, Moodle etc.
• Strong verbal and written communication skills.
• Proficiency in MS Office including Excel, Word, Teams, Forms and Outlook.
• Able to address sensitive matters with a caring manner and maintaining confidentiality at all times.

What you need to do now
If you're interested in this education administrator role based in Blackburn, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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