Programme Co-ordinator

Programme Co-ordinator

We are looking for a highly motivated individual to coordinate an online programme of groups, courses, and activities to support people with emotional well-being needs.

Position: Community Connections Online Programme Co-Ordinator

Location: Hybrid/Leatherhead

Hours: Full-time, 37 hours per week

Salary: £28,135

Contract: Permanent

Benefits: Hybrid and Flexible working, Pension, Employee Assistance Programme, 25 days holiday (plus bank holidays)

Closing date: Thursday 18th April 2024

The Role

Community Connections supports people with any mental health or emotional needs to stay well in their communities through social connections and networks. It also helps people return to their communities / transition back / live fulfilled lives and meet their own goals.

Initially, you will be responsible for the development, co-ordination and delivery of the organisations community connections online programme of activities.

However, the role may develop to include the oversight and co-ordination of a joint online programme, in collaboration with all the lead providers.

Key responsibilities include:

• To plan, set up and coordinate groups, courses and activities on the online platform and work with the Team Manager and partner organisations to produce a quality service.
• To work with external agencies, facilitators, and tutors to develop and deliver the online programme of activities.
• To develop innovative workshops relating to wellbeing issues and deliver them to groups of clients.
• To liaise with other Community Connections organisations to advertise courses and activities on a variety of media.
• To complete all tasks related to course set up, including posters, calendar updates and advertising, as well as authorising tutor invoices.
• To build and a database of facilitators with updated information regarding their training and DBS status and issue working agreements when appropriate.
• To monitor and evaluate activities and provide data for our funders, trustees, and partners by designing and implementing appropriate feedback forms for use by clients, staff, and tutors.

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• To be willing to work flexibly when required as the programme will extend to offer evening and weekend activities.

About You

The Programme Coordinator will have previous experience of working in mental health, wellbeing or behaviour change.

You will also have:

• Experience of programme co-ordination
• Experience of using online platforms such as Zoom and Team’s for online delivery.
• Experience of managing incidents, risk and/or safeguarding
• Experience of monitoring and reporting
• To work collaboratively within a multidisciplinary team (statutory and voluntary)
• An understanding of confidentiality, consent, information sharing, including GDPR
• An understanding of Safeguarding policy and practice
• Good verbal and written communication skills and a commitment to accurate and confidential record keeping
• Ability to interact effectively with the clients, colleagues and other professionals whilst retaining clear boundaries
• Proficient in Microsoft Word, use of email, Outlook, Excel and PowerPoint and online platforms
• Ability to travel and work flexibly when required

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

You may also have experience in areas such as Programme Coordinator, Online Programme Coordinator, Community Connections Coordinator, Community Coordinator, Community, Connections, Community Development, Area Coordinator, Community Development, Volunteer, Volunteering, Community Volunteer, Community Volunteering, Social Care, Health, Vulnerable, Mental Health, Mental Health Coordinator.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.