Project Coordinator (Delivery)

Project Coordinator (Delivery)
Location - Glasgow
Salary up to £41,800 per year plus strong benefits package
Full Time / Permanent 
Flexible / Hybrid options 
Closing Date: 11th April 2024
 
 

Help us create a better future, quicker 
 
 
At ScottishPower we know that our people are our strongest asset, so we're always looking for individuals whose energy, intelligence and passion can help us reach our goals. 

At the heart of all business visions and activities are the people whose individual efforts and performance make it happen. We encourage our people to be proud of where they work, to share their ideas and to own their careers. We promote a safe working environment and push people to shape and progress their careers so that we grow our talent within the company. 
 
 
Role 

Responsible for the ownership and support of stakeholder delivery activities across Lanarkshire District. This requires a strict adherence to the appropriate broader measure customer scoring metrics as well as adherence to regulatory obligations such as Guaranteed Standards.

What you will be doing

• Ownership of the District customer complaint tracker (CCTs) through to completion and closure

• Organise community engagement for power outages

• Review and evaluate learning from BMCS

• Provide customer support during faults (GS failures, Neutral faults etc)

• Be the expert user in the District Outage Plan (DOP) process

• Co-ordinate prevet for planned outages

• Coordination of post outage callbacks

• Management of General Enquiries

• Emergency Action Centre support

What you will bring

• Project / programme coordination experience, to enable effective delivery of projects and initiatives.

• Knowledge of the regulatory environment including relevant output and incentive mechanisms.

• General contract, commercial and regulatory awareness with the ability to balance effective and efficient customer service and project delivery, ensuring maximum return on investment.

• Effective stakeholder and customer service engagement and management.

• Ability to communicate and present information effectively at all levels

• Ability to manage competing priorities using sound judgement to determine optimal solutions

• Awareness and understanding of key business drivers and the external commercial context in which SPEN is operating

• Ability to devise solutions to problems/challenges.

Planning Experience:

• Plans own workload and daily activities to meet team objectives and ensuring completion of all projects, programmes and reactive activities within the relevant guaranteed standards and licence conditions.

• Contributes to the delivery plan to allow efficient delivery of investment, maintenance, and customer projects aligned with local community and stakeholder proposals.

• Contractor management to enable project delivery without compromising on safety and quality.

• Able to make balanced decisions, considering all possible information available, able to consult with others when applicable and anticipate/recognise possible outcomes.

• Support delivery of robust short and medium plans to facilitate business deliverables in line with district outage plans which are devised to minimise outages to customers.

Minimum Requirements 

• Educated to HNC in Electrical Engineering is preferred.

• Either a S/NVQ qualification, or equivalent experience

• Experience in a project delivery role

• Relevant network construction and operational experience

• Computer literacy

• Current UK driving licence

What's in it for you

  
 
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.   

  
At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that -  so that you have everything you need to take care of your world - today and tomorrow. That's why our benefits include: 

 
    36 days annual leave 
    Holiday purchase - perfect your work/life balance with extra annual leave 
    Share Incentive Plan and Sharesave Scheme 
    Payroll giving and charity matched funding  
    Technology Vouchers - save more and spread the cost of your technology purposes 
    Count us in - pledge to reduce carbon emissions and help fight climate change 
    Electric Vehicle Schemes - to help you transition to green/clean driving 
    Cycle to Work scheme and public transport season ticket loans 
    Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments 
    Life Assurance (4x salary) 
    Access to nudge' financial wellbeing support 
    Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more 
  
  

Why SP Energy Networks 

SP Energy Networks is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and in the North West of England. We operate over 4000km of cables and lines that make-up the transmission network - connecting infrastructure like wind farms into the electricity system. It's a role that puts us right at the heart of Scotland's ambition to be Net Zero by 2044. And we're taking it very seriously.

We're investing £2 billion into our transmission network, directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation. 

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you'll fit right in. 
  

We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.