Project Delivery Manager - Content Migration

Proventeq is a Microsoft Solutions Partner for Modern Work and a Microsoft Content AI Partner Program chartered member, with a global customer base in more than 25 countries. Proventeq is a specialist provider of digital transformation solutions, focussed on Microsoft 365 and other latest technologies such as AI/Machine Learning.

Customers include UK, USA, UAE and Australian government departments and commercial enterprises, in a wide range of domains including space, financial services, engineering, research, legal, manufacturing and more.

Proventeq has headquarters in the UK and offices in Dubai, India and USA. Despite its global footprint their nimble team retains a close-knit feel. At Proventeq you will be inspired by innovation, recognised for your contribution and constantly challenged to try something new.

If you are a dynamic and experienced Project Delivery Managerwith strong technical skills in the Content landscape and SharePoint migration experience, acommitted customer advocate who can increase customer satisfaction as well as strengthen and manage Project Delivery across in country and off shore teams, then this is a great time to join our global innovative team.

Managing Project Delivery teams, your primary tasks will be ensuring regular customer communication as the first point of contact, project management and governance running multiple programmes, end to end customer migrations, addressing reliability issues, root cause analysis, tracking metrics and managing budgets. You may also manage internal projects, new product initiatives.

Detailed responsibilities will include:

• Building and maintaining sound relationships with all clients and internal stakeholders
• Evolving & implementing best practice project management standards
• Identifying and agreeing customer requirements, putting project plans and SOWs in place
• Managing multiple customer programmes, end to end migrations
• Maintaining strong governance for Proventeq deliverables into multiple client stakeholders
• Leading Project Delivery teams, managing conflict, and ensuring the team's processes and tasks are carried out efficiently
• Working closely with the Delivery Managers to deliver cross regional projects
• Managing plans & budgets, metrics, assessing customer feedback, refining services and improving delivery

You will need, along with a degree level education and PM & Agile certifications;

• A strong project management background with solid Project Delivery experience to external customers, including running customer support, software developments (MS Project)
• A background in Microsoft 365, SharePoint migration, Cloud platforms (Azure, AWS), .Net, Java based application/products
• Able to run Agile scrums & troubleshoot technical delivery issues
• Complex, cross sector delivery experience, finance or public sector
• Experience of other ECM or content, document management solutions would be beneficial
• The ability to liaise with and manage client stakeholders and develop project plans and solution roadmaps
• Good resource planning & budget management skills.

Softer skills will include strong interpersonal and communication skills; sound leadership skills for on and offshore teams, an enthusiastic, collaborative, resourceful, methodical and can do approach. A commitment to customer delivery is a must with excellent prioritisation and personal organisation skills and the ability to gain the support of others and manage and influence expectations.

This role will be based at our Reading office in the UK, however we offer a flexible hybrid working model. We offer a Competitive base + benefits.

To find out more about this interesting opportunity, please send your CV and reasons for applying to Rushworths.