This role provides assurance of, and governance for the Parkdean Resorts portfolio of change projects. The Project Management Office (PMO) Manager ensures there is a framework in place to manage projects and that it is used effectively.
Job Description
- Ensure there is a Project Management approach that provides a consistent approach to delivery and visibility of progress, any issues and plans
- Maintain the overall plan of changes, resources and actual budget spend for all projects and key initiatives
- With the project managers, implement and embed the relevant governance arrangements for each project
- Responsible for maintaining the list of change work for Parkdean Resorts including requests, approved work and rejected projects
- Map out the interdependencies between projects and keep this up to date
- Maintain an overview of risks at a corporate level, as well as the key risks for all the projects and coaches as necessary on risk management approaches
- Understand the overall change impacts on the organisation from the various projects
- Ensure we have an up to date view of resource allocation for all team members in IT
- Supports the demand management process by maintaining an overview of relative value of projects, working with the Head of Planning & Resource
- Provides reports on progress for the corporate portfolio and for decision-making within IT
- Carries out healthchecks on projects as required
- It is your responsibility to report any weakness or breach that you identify within the Company’s information systems or services (even if only suspected)
- Safeguarding is everyone’s responsibility, and you have a duty of care for your own health and safety and that of your colleagues, guests, and visitors. You must report any concerns and co-operate with management to enable it to comply with its health and safety and safeguarding accountabilities.
Person Specification
- Experience of working in a PMO is essential
- Desirable is 10 years’ experience of activities to establish a project office that adapts to the culture
- Exceptional attention to detail and precision in day to day working
- Strong communication skills including flexing to the needs of different stakeholders and audiences
- Able to manage stakeholders including the ability to effectively manage expectations and gain progress even where there is resistance
- Analytical skills and the ability to assimilate large amounts of information into business-friendly stories that engage and encourage collaboration
- Able to coach and support others to raise standards as necessary
- Able to see the bigger picture and apply a strategic approach when taking decisions
- Strong MS Office skills; must include MS Project
- Adopts and displays our PDR values:
- Care
- Pace
- Difference
- Belonging
- Value