Are you passionate about building impactful relationships? Do you want to help shape a growing community of leaders focused on solving problems of poverty in the United Kingdom?
In the Community Manager role, you will focus on building offerings and opportunities that support our UK Fellows to accelerate and sustain their impact. Your day-to-day work will range from listening and talking with Fellows to delivery of events and initiatives. The role is full of autonomy and creativity, and we are looking for a self-starter who has experience building communities and delivering impactful communications.
You will report to the UK Programme Director and work closely with the UK Programme Manager and Acumen Academy's global community & marketing teams.
Your key responsibilities will be:
Build & manage relationships with UK Fellows to understand their needs and inform our support strategy
Design & deliver engagement and communications initiatives e.g. Fellows newsletters, regular and tailored touch-points
Understand & facilitate value-add connections and opportunities e.g. connections to mentors, experts, funders
Design & deliver community initiatives that extend connection, knowledge and skills e.g. running in-person events, online workshops
Design & deliver engaging communication campaigns that amplify and elevate the impact of Fellows e.g. writing case studies, blog posts, social media, public newsletters
Track & evaluate the engagement and effectiveness of support initiatives e.g. feedback loops, data collection, impact reporting
Build & manage partnerships with external partners e.g. event partners, media outlets
Work in partnership with Acumen Academy’s global community and marketing teams to extend global opportunities, share learning and create consistent messaging
Qualifications and skills:
You have a strong track record of delivering community initiatives that engage and bring value to an audience e.g. in-person events, online workshops, mentorship programmes
You are a strong written communicator who takes pride in creating content that tells an impactful story - and can point to a portfolio of newsletters, blog posts, and case studies
You are always using data to learn and refine, and people often tell you that you have a strong eye for detail
You are a highly organised self-starter who turns ideas into action with an ability to manage competing priorities across a range of different tasks
You have a strong track record of building relationships with a diverse range of internal and external stakeholders - such as charity and social enterprise CEOs, global colleagues, corporate partners
You are committed to changing the way the UK tackles poverty, and aspire to live by our values: generosity & accountability, humility & audacity, listening & leadership, integrity & respect
Other nice to haves (not required):
You have experience designing and executing public events online and in-person
You are confident with Canva or using portions of the Adobe Creative Cloud (Photoshop, Illustrator)
You are confident using online communication tools, such as Hubspot, to manage social media
You are confident using digital tools to create surveys, conduct analysis & synthesise information
You have an understanding of the UK social sector built from first-hand experience supporting social leaders
You have a background working in a fast-paced environment with purpose-driven organisations
About UK Acumen Academy
UK Acumen Academy is a regional partner of Acumen Academy, the world's school for social change. At Acumen Academy, entrepreneurs learn the hard skills required to build scalable solutions to poverty and hone the harder skills of moral leadership to reimagine and build a better world. Acumen Academy has over 600,000 online course-takers and a global community of over 1,600 Fellows who are leading solutions that redefine the future of food, education, healthcare, workforce development, and more.
UK Acumen Academy exists to identify extraordinary leaders committed to solving problems of poverty in the United Kingdom, and equip them with the knowledge, skills, and community needed to deepen their impact. In 2020 we launched the UK Acumen Fellowship - a reflective, cohort based leadership programme. On completing the programme, Fellows join “The Foundry”, a diverse community working across sectors and geographies to build a world based on dignity. As part of their lifelong accompaniment, they gain access to capital, coaching, and on their journey to creating social change.
Today we have 65 UK Fellows, who are Founders, CEOs and senior leaders building innovative solutions that have impacted over 1.4 million lives. We are a small organisation with big ambitions to scale the impact of this remarkable community, offering the right candidate a great opportunity for personal and professional growth.
Employee Benefits at UK Acumen Academy
We care about our people and giving them the things they need to succeed, and we are passionate about UK Acumen Academy being a great place to work. Wherever possible we aim to give each person responsibility to choose when and where they work, and to find the right balance between team-based and home working.We have shared office space in Somerset House, and for those working at home we’ll provide you with a laptop and an allowance to get yourself set up. Our pro-rata benefits include:
Flexible working
33 fully flexible holiday days (including the 8 UK bank holidays)
£600 annual budget for learning and development
Access to all Acumen Academy’s online courses free of charge
Monthly in-person team days
Monthly working-from-home allowance
Enhanced maternity and paternity leave
3% employer pension contribution
How to apply
Please note we are only able to accept applications from candidates who have the right to work in the UK.
Stage 1: Submit your online application (tell us what you can do)
Stage 2: Invited to a video interview with UK Programme Manager, with a a short case-study exercise to complete ahead of the interview (show us what you can do)
Stage 3: Invited to an interview with the Acumen Academy team
We are committed to building a community that represents the remarkable diversity of the UK. We know that means we have to make an intentional effort to understand and accommodate people’s different needs. If you’ve read this far, and you like the sound of the job, but you would need adjustments to be made to support you to apply, interview or join the team – please get in touch with us.
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