Address Overview
We are TalkTalk Group’s Wholesale Business. With an annual revenue of c £1bn and 1200 employees over 3 core sites (Salford, London and Skopje, Northern Macedonia), we are the largest UK Provider of wholesale connectivity.
Our vision is to be the UK’s #1 wholesale platform, a one-stop shop provider of connectivity, cloud and ICT services that challenges the status quo. Our mission is clear, to be the UK’s best company to work for and best to work with. We believe this success is driven by the power of employees, and that our people are experts who care, challenge and commit.
About the role
The main responsibilities of the Project Manager will be to support the project management team in varying internal and external projects as well as employing best business practice approach to documenting and communication.
What you will be working on
- Utilising the PRINCE2 methodology to projects as assigned to ensure a seamless handover
- Take ownership as the Project Managers of various multi-site customer-facing projects, including but not restricted to, provisioning in-house systems, 3rd party ordering, and liaison with maintainers on site and resolution of technical issues surrounding activation.
- Preparation project documents, including Project Initiation Documents, Weekly trackers, Project Plans, Project Gantt’s, Issue Log’s, and Action Log’s.
- Coordinating and manage internal projects.
- Advising the relevant Project Manager of any activations in jeopardy
- Generating ideas to assist in improving processes and procedures to enable maximum operational efficiency. This includes presales support and service activation processes.
Additional Responsibilities
- Maintaining a positive and constructive relationship with suppliers.
- Identifying any weaknesses in the delivery process and propose solutions.
- Other work as assigned by the Head of Project Management as required.
What will make you successful in your role?
- Self-motivated; good timekeeping and customer-value work ethic.
- Working knowledge of Wide-Area Networking technologies, topologies and routing protocols.
- Strong analytical and trouble-shooting skills; gathers evidence, investigates solutions, considers implications for the business, goal-orientated.
- Takes pride in achieving best mutual outcome for Partner and TTWS.
- Builds long-term relationships both internally and externally across different cultures.
- Establishes creditability with Customers and Partners using appropriate interpersonal styles and communication methods.
- Willingness to think ‘outside the box’.
- PRINCE2 foundation (desirable).
How we look after our employees
- True flexible working and hybrid working options available for staff
- 25 days holiday plus your birthday off (you also get the option to buy up to 10 extra days holiday per year)
- Private Healthcare for all employees
- Competitive pension scheme
- Bonus payable on all roles (subject to company performance)
- A range of inclusive employee networks to help integrate employees into life at TalkTalk
As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.
We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.
