Project Manager

Our client is a highly successful IT and data centre service provider that operates predominantly with multinational enterprises, data centre operators and channel partners. Most of our client's work is in the South-East however this does extend internationally, into Europe, America, and Asia. Our client has a well-established brand and standing within the industry and a reputation for delivering outstanding services and quality.

You will report to the PMO Manager and will be working closely with the sales, operations and project management team, the position plans a key role in the coordination, management, financial reporting and delivery of all our clients services and growth. The role requires the Technical Project Manager (TPM) to effectively manage the implementation of client projects working both with the

The TPM will be the face of our client and also some of their partner companies and has to be authorative, flexible, resourcesful, highly motivated and an effective team player to succeed. You must be able to prioritise effectively by having a methodical, detailed orientated approach to work and an ability to meet targets and deadlines.

Project management will involve working directly with clients both face to face and remotely, you must be confident using video conferencing and sharing tools.

Our TPMs must be able to own, manage, visualise and deliver the full life cycle project management experience to our clients, from project initiation to project closure. To do this we expect you to be qualified or highly experienced with the use of formal project management methodologies.

The TPM role is a hybrid role based in Chelmsford but involves travel to client and data centre sites to actively participate, manage, lead and work with client and internal teams as required.

Requirements

Experience, Knowledge and background

• Experienced in a wide base of technologies, especially knowledge of data centre, office based, server, storage and network infrastructures and an appetite to learn, stay up to date and keep skills and knowledge current and relevant.
• A solid background (preferably hands on) in all aspects of data centres and the equipment that is in them from rack layouts and patch schedules, to overhead containment and structured cabling layouts. Service delivery, installation and implementation exposure and knowledge are key.
• Experience of budgeting and forecasting and managing milestones, quality standards and formal change management.
• ·Managing partner/suppliers/clients. You will have direct ownership of the customer relationship during the project and must be able to manage scope and work across global teams in multiple time zones

Project Exposure Requirements:

• End to End Project Management (3 + years)

• Data Centre Audits, Migrations, Commissioning and Decommissioning
• Asset and cable/connectivity auditing
• Data Centre IMACs and general maintenance
• Office tech builds/moves, expansion and consolidations
• End of Life/ Hardware Refreshes across Network, Server, Storage
• WAN/ LAN Connectivity (CISCO, 3rd Party Carriers), Customer Extranet and B2B Networks
• Wireless networks
• Desktop Transformation and PC Hardware Refresh
• Structured Cabling architecture, installation and testing
• Technical Design

Relevant Skills and Qualifications

• Be an excellent communicator both written and verbally and be able to explain and describe complex information without ambiguity.
• Must be able to effectively listen and communicate with clients to manage, explain and understand technical, business and process drivers within a project and ensure key messages and information are fully understood and conveyed.
• Understand revenue models, P&L, and cost-to-completion projections.
• Creation and management of project documentation, reports and information (status reports, technical designs, communications plans, etc.)
• Outlook, Internet, Office suite, UC tools, cloud-based apps and especially Microsoft Excel skills,
• must be extremely good. We are a technology company and so must show leadership, confidence and fluency in picking up new technologies and systems quickly and using them to our advantage.
• IT Project Management with strong and broad understanding of IT infrastructure, theories, principles, and practices and the inter-dependencies of the servers, networks, storage, firewalls and other supporting services.
• PMP/Prince2/Agile qualifications and experience and an understanding of ITIL service management principles plus a knowledge of Microsoft Projects would be an advantage.
• Create and execute project work plans and revise as appropriate to meet changing client needs and requirements.
• Foster and ensure excellent communication between all parties of the projects and ensure regular reporting, stage management and review.
• Work closely with the clients and project management team to understand project requirements and lead on proposal efforts, including definition of deliverables, completing project scoping and assessments.
• Effectively apply appropriate methodology and enforce project standards and know when to escalate to resolves issues in a timely fashion
• Minimise exposure and risk on projects by managing issues, risk, change and project budget with timely analysis and forecasting
• Initiate project reviews, identify and actively share lessons learned with team members and other team members.
• Clean driving licence.