Address
Form of work
SalaryRemote
£60,000 - £80,000
I am working with a leading software company who are currently experiencing extremely quick growth and a variety of exciting customer engagements across a variety of sectors, to support this they require a Project Manager with experience in Software Consultancy Implementation to join their team.
What you will be doing
You will be working within a Professional Services team who are responsible for getting the company’s key SaaS product implemented and delivering value to their client base. As part of that implementation lifecycle there will be Requirements workshops, playbacks, sprints, business change, user acceptance testing, and finally a hand-off to support.
They underpin that process with a bunch of different practices and processes; we’re not wedded to a single methodology but rather to the mantra of continuous process improvement.
Depending upon the client initiative, implementations can be both big (10+ people in the project team) or small (part-time project team). At any point, they are running between 20 and 25 of these projects.
For their clients, success is quicker, more reliable, less costly implementations; easier business change, and happy users; together with quicker realisation of business benefits. For my client success looks much the same with the addition of ensuring the professional services function delivers consistent profitability to the overall business.
A role that encompasses
- Overall commercial accountability for a project
- Resource management responsibility across a portfolio of projects
- Working within the Service Delivery customer engagement process and driving continuous improvement
- Managing finances, planning, risk, and client stakeholders and relationships
- Proactively managing and communicating with clients to ensure a high level of customer satisfaction
- Collaborating with internal teams to maintain an ongoing understanding of features and functionality and translate the information into best practices for customers
Who you are!
You will be an experienced Project or Programme Manager with the capability to deliver successful projects to external clients!
You’ll be strong on process, strong on change management, be a leader by example .. but a people person first and foremost.
You will be someone who relishes a challenge, someone who is driven by the satisfaction of creating something unique and of value.
You’re passionate about business change through technology and the possibilities that a product can bring to business;]
You will be experienced in delivering projects and bringing them in on time and above customer expectations.
You will have attention to detail and have experience in project financial reporting.
You will have an understanding of SaaS architecture, modern software methodologies, and the ability to communicate effectively with technical teams and understand the complexities of a product
You will have proven experience managing projects using Agile methodologies and be capable of driving iterative delivery in a fast-moving environment.
You will have excellent communication skills and be able to liaise between cross-functional teams, stakeholders, and clients with the ability to translate technical concepts into language understandable to non-technical stakeholders.
You will have sharp analytical skills and be able to identify project risks, develop mitigation strategies, and solve complex problems.
If you’re excited by the challenge and having the freedom to shine, we’d be really interested in having a chat
