Project Surveyor

MMP Consultancy currently have an opportunity for a Project Surveyor to join a housing association based in Battle.

This will be a permanent position paying 51,371 - 59,874 per annum + 1,800 Car Allowance Plus Benefits.

The Role:

• To ensure the provision of an efficient repairs and asset management service to my clients owned and managed homes.
• To ensure contracts and works are delivered in a timely and cost-effective manner to agreed quality standards, value for money, statutory and regulatory legislation, health & safety compliance, ensuring high levels of customer and client satisfaction.
• Effectively manage and supervise staff to successfully deliver projects on time and within budget. Undertake a range of property surveys, prepare specifications and schedule of works for tender.

Job Purpose:

• To ensure all maintenance activities are carried out in accordance with the organisation's standards and legislative requirements.
• To supervise the work of others as appropriate, encouraging and supporting staff to ensure the work is completed to a high standard, creating a sense of team spirit, and giving recognition for a job well done.
• To undertake day to day contract management of planned maintenance projects including taking corrective action where necessary and report regularly on the progress of individual schemes. Undertake the role of lead officer and follow my clients contract management framework. Meeting external contractors monthly to monitor performance.
• To prepare programmes, budgets, risk assessments and cash flow forecasts for individual projects and manage implementation to the highest possible quality and safety standards.
• To maintain communication and consultation to the highest possible standards of customer care with residents and resident groups throughout the project from initial initiation throughout implementation to final review.
• To ensure that work is carried out within the budgets and that value for money is achieved, by monitoring and reporting on performance.
• Undertake a range of property surveys including technical appraisals of properties, property defect analysis and diagnostic surveys. Preparing specification and schedule of works for tender.
• To manage complaints through the complaints process, receiving, taking ownership, and providing written responses as required. To continuously identify ways of delivering the service in a more efficient and effective way
• To ensure that properties and communal and external areas are safe and comply with Health and safety legislation.
• To advise residents on building maintenance issues in their own home and at resident forums.
• To ensure that residents and leaseholders are informed and consulted in advance of planned and current works.
• To project manage any complex repairs that require more oversight than normal day-to-day repairs, liaising with stakeholders throughout
• To provide advice to other staff, both technical and non-technical, on construction and building related matters. This is to include desktop reviews of drawings and specifications for new developments to advise the Soft Landings team members of issues to be resolved.
• To monitor and keep accurate records of progress on site, including a record of any variations, snagging and health and safety records. Accurately update Orchard, APEX, and keystone on the progress of all jobs. Accurately record and acknowledge all customer contacts, complaint details, actions and learning points on CRM/CD.
• Promote and encourage customers to verify and self-serve on our customer portal and mobile app.
• Embrace and promote my clients culture, values, and behaviours, helping to create an environment which is supportive, and a place where it's enjoyable to work.
• Be available for OOH cover, when necessary, as per the agreed rota for Contract Services