Project Surveyor (North)

Job Title: Project Surveyor (North)
Contract Type: Permanent
Salary: £ 37,127.71 (£40,931.34 is achieved after 12 months successful performance in the role)
Working Hours: Full Time 35 hours per week
Working Pattern: Monday - Friday
Location: Hybrid, Manchester

For your application to be considered please attach a current CV and cover letter.

Applications may close before the deadline, so please apply early to avoid disappointment.

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension.
• 28 days holidays plus bank holidays.
• Flexible working options available.
• Investment in your learning, personal development and technology.
• A wide range of benefits.

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

The difference you will make as a Project Surveyor:

In this role you will support Planned Works team to ensure all maintenance, servicing and repair, including Riverside Home Ownership RHO), Care and Support and the Retirement Living Programme (RLIP), are delivered on time, within budget and to the required standards, providing efficient and effective technical expertise, contract management, planning and administrative support as required.

Support the Disrepair Team in providing a technical consultative service to Asset Services to ensure the Group continues to meet its regulatory and legislative responsibility in maintaining property in a sound and safe condition.

About you

We are looking for someone with extensive experience in the building industry, ideally working within a customer focussed housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. For further information about this role please find the attached Job Description.

Role profile

Role requires you to:

Accountabilities or “What You Have to Do”

• Develop the programme of works for all planned maintenance, servicing, repair work for a designated number of residential properties, supporting the Contracts Manager to identify the external contractors required to effectively complete required projects.
• Support the Senior Technical Officer in delivering a programme of repairs and structural works, including associated cost profiles, working with key stakeholders including residents and Asset Services colleagues to agree project delivery requirements.
• Manage project delivery for planned investment works, cyclical maintenance work for Group residential properties, acting as Project Surveyor to ensure quality and compliance standards and customer expectations are met, including on-site inspections during the progress of the works.
• Undertake pre and post contract validation surveys and ensure relevant details are accurately recorded, and maintenance records kept up to date.
• Undertake Disrepair & Fitness For Human Habitation Act repair surveys for residential properties to assess defects and condition of works, both maintenance and structurally, identifying the most efficient and cost effective solutions to ensure standards are maintained in terms of quality and compliance.
• Undertake contract management in accordance with the appropriate form of contract, commissioning appropriate work orders, including monitoring progress to completion, ensuring contract obligations are fulfilled in line with agreed performance frameworks, identifying under performance and escalating via agreed routes as required.
• Contribute to the development and review of relevant budgets including processing payments for approved contracted works, ensuring Asset Management expenditure is robustly managed in line with the Group’s financial controls, reporting as required including escalating details of planned over/under spending as appropriate.
• Co-ordinate on site activity any associated works leading from Enforcement notices received in relation to HHSRS or other statutory nuisance, working closely with Local Authorities and customers to minimize the risk identified, ensuring rectification of the issue within agreed timescale, reducing the risk of legislative, financial and reputational risk to the Group.
• Work alongside legal professionals in the preparation of evidence to be presented in court.
• Maintain accurate Asset Management records, including details of component replacement works, using appropriate systems and databases, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required.
• Manage Asset Management stakeholder and customer enquiries effectively, providing clear, supportive and accurate advice or signposting as appropriate and escalating complaints and complex queries via the appropriate channels to ensure effective resolution.
• Manage internal and external stakeholders effectively, Asset Management colleagues, third-party suppliers and residents, providing advice and support and building constructive working relationships to effectively deliver the Group’s Asset Management Strategy.
• Ensure internal business processes are followed in line with the Group’s policy, procedures and statutory requirements.
• Contribute to the continuous improvement of processes and procedures.
• Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service.
• Ensure that all data protection requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
• Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures and statutory requirements.

Person specification

Essential

• Extensive experience in the building industry, ideally working within a customer focussed housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities.
• Thorough understanding of property related legislation, including Disrepair and FFHHA
• Understanding of HHSRS, Party Wall Act and Environmental Health Act
• Experience of successfully undertaking site visits including post inspections and identification of building defects.
• Thorough understanding of project management methodologies.
• Effective contract management skills including managing service and maintenance contracts.
• Effective stakeholder management, both internally and external to the organisation, including the ability to successfully persuade and influence others.
• Customer focused with excellent written and verbal communication skills.
• Excellent team player who can work flexibly to meet business requirements.
• Ability to use Microsoft Office.

Desirable

• Relevant building, maintenance, compliance or facilities management qualification e.g. HNC in Building
• Relevant health and safety qualification e.g. NEBOSH General, or equivalent.
• Relevant professional qualification.