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Time Type: Full time Worker Type: EmployeeQBE Insurance is a leading specialist in London Market and International Commercial Lines business. Active in both the Lloyd’s and Company market, QBE offers considerable diversity to the broking community. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job. We are a socially responsible company and give our customers the ability to invest a portion of their premiums in environmentally and socially beneficial projects.
The Opportunity:
The European Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations and reflecting the diversity and strength of the regions. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise. We support the career aspirations of our people through a well-resourced personal development planning process that identifies and supports their current and future needs.
We are currently recruiting a Claims Adjuster who will be responsible for handling London Market Claims which will include International Property.
Your responsibilities for this role may include, but are not limited to:
- Delivering a world class service to customers
- Accurately triaging and managing claim files through to settlement, prioritising new and existing work appropriately, ensuring that they are adequately reserved, and settled economically and fairly. The majority of which will be supported by a loss adjuster and or solicitor instruction
- Pro-actively owning transition of existing cases into the department
- Managing ad-hoc claims reports for stakeholders as required
- Team player, ready to be part of a market-leading claims team
- Supporting projects which may be Operational Excellence, Analytics or Automation related
You will need to be able to demonstrate the following qualities and abilities:
- Strong organisational skills
- Effective communication skills, written and verbal
- A strong and constructive team player
- Experience within Commercial Claims handling or Fee Earner desirable
- Able to demonstrate a reasonable level of IT competency including Excel
- Excellent negotiating skills
- Curious, with a positive attitude and the ability to read and interpret complex documents
We support the career aspirations of our people through a well-resourced personal development planning process that identifies and supports their current and future needs.
Search for QBE on Vercida to learn more about our Diversity and Inclusion programmes and policies.
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
