Property Claims Manager (Xn06)

The post holder will manage Property Claims from commencement to conclusion of the claims process on behalf of the Trust. As a member of the Risk Management Departments claims team, the post holder will be responsible for their own portfolio of complex and non-complex cases and conduct investigations, quantification and negotiation of these claims to their conclusion with oversight from the Trust Risk Manager. The post holder will be expected to provide a professional service to claimants, solicitors, NHS Resolution, staff and other stakeholders. The post holder will act as a point of reference for team members and staff from within the Trust in respect of the provision of advice and guidance on Property Claims matters. The post holder will have a detailed working knowledge of the legal framework relating to the law of negligence; NHS Resolutions Risk Pooling Scheme for Trusts (RPST) and the Property Expenses Scheme; and the Department of Healths accounting requirements as they apply to losses and compensation payments. The post holder will be expected to make recommendations for improvement to Trusts procedures in respect of themes and trends identified from claim settlements. The post holder will manage in the region of 250 new claims each year.