Property Manager

VS466/02

Property Manager

Salary: £23,000 - £27,000 per annum, depending upon experience, plus bonus

Hours: 9am – 5pm, Monday – Friday with one 12.00 – 8pm shift each week (fixed day)

Location: Liverpool

We are currently seeking an experienced Property Manager to join our team in Liverpool. As the number one shared-housing agency in the city, we manage over 800 bedrooms across Liverpool and Wirral.

The ideal candidate will be a self-driven, motivated, and enthusiastic individual who is outgoing, a good communicator, and passionate about property and people. You will join a fun and friendly office team and be responsible for managing a portfolio of HMO properties.

At our company, we always put the customer first by offering exceptional service and building key relationships both internally and externally. This role is ideal for someone who is proactive and enthusiastic, as no two days will be the same. The successful candidate will have the potential to make a real impact within our business.

Key responsibilities include:

• Being the main point of contact for landlords and tenants, providing prompt and professional service by phone and email, and finding efficient resolutions to any issues.
• Conducting regular property inspections and visits.
• Prioritising and coordinating repairs, including emergencies, urgent works, ad-hoc maintenance, and regular cleaning tasks, and ensuring tenant and landlord satisfaction.
• Arranging initial and renewal of compliance certificates, such as Gas, EICR, and PAT testing, and diarising due dates.
• Applying for new HMO licences and licence renewals as required.
• Working alongside the lettings team to coordinate move-in and move-out inspections.
• Building strong, trusted relationships with our internal and external customers.
• Assisting with the process and collection of tenant arrears.

What we are looking for in a candidate:

Essential Skills:

• Minimum of 6 months experience in Property Management, block management, student accommodation, or any other property related field.
• Strong written and verbal communication skills.
• Excellent customer service skills.
• Confident team player with a proactive and results-driven attitude.
• Good knowledge and understanding of the lettings/property management industry.
• Full UK driving licence and access to own vehicle for conducting property visits.

Desirable:

• Knowledge of the Liverpool area.
• Experience with HMO properties.
• Familiarity with property management software like Arthur, Hello report, or similar.

What we offer:

• 20 days' paid holiday (increasing each year up to 23), plus bank holidays and birthday off.
• Pension scheme.
• Staff incentives and bonus schemes.
• Team lunches, dinners, and social events.
• Employee wellness programme.

To apply, please submit your CV to Vicky at our Manchester office.

Ritz Recruitment – Employment Agency