Property Manager

Job Description: Property Manager

Euroterra Capital is a leading global real estate investment and development firm. Founded in the 1980s, Euroterra Capital has since cemented a reputation as one of Europe s most esteemed developers within the international property investment and development field. With headquarters in London, we also have offices strategically located across China and Greece.

We are seeking a proactive and versatile individual to join our team as a Property Manager. This pivotal role involves overseeing a dynamic portfolio of high-end properties in Central London, providing exceptional service to residents, and managing a small team of in-house porters and contractors.

Responsibilities:

1. Oversee a diverse residential property portfolio, ensuring efficient maintenance, upkeep, and pre-tenancy preparations.
2. Conduct property visits, promptly addressing issues identified during inspections and coordinating necessary repairs or maintenance.
3. Facilitate property viewings for potential tenants, addressing tenant and property-related concerns promptly and effectively.
4. Ensure compliance with legal documentation, communicate regularly with tenants and landlords, and manage financial aspects such as budgets, service charges, and tenancy renewals.
5. Handle check-ins, check-outs, rent arrears, lease drafting, and renewal processes for properties.
6. Manage maintenance schedules and relationships with contractors and suppliers, and attend resident meetings, distributing necessary information.
7. Maintain meticulous records using the CRM system, manage insurance renewals, ensure health and safety compliance, and address arising actions at property sites.
8. Carry out notices, manage property valuations, and handle tenant screenings, complaints, and evictions.
9. Handle advertising, negotiate lease terms, prepare budgets, generate purchase orders, authorize payments, and prepare key management reports for company stakeholders.
10. Manage schedules for maintenance personnel, negotiate referral fees with contractors, oversee annual budgets, assess property personnel performance, and report regularly on financial performance and income schedules.

Requirements:

• 5+ years of relevant experience.
• Knowledge of relevant legislation (e.g., Landlord & Tenant Act, RICS Code, etc.).
• Detailed working knowledge of building management, systems maintenance, and repair projects.
• Customer relationship management.
• Excellent time management, prioritisation, delegation, and project management skills.
• Excellent numeracy skills and competency in dealing with financial information.
• Excellent communication skills, outstanding telephone manners, customer service, letter writing, and the written and verbal presentation of information.
• Experience working with high-net-worth individuals is preferred.

Benefits:

• Salary: GBP33K+ per annum
• Company Pension Plan
• 28 days of annual leave per year (including bank holidays)
• Access to Employee Assistance Programme