Property Manager

Property Manager
Oxford, UK
Temporary
Full Time 35 hours
20.30 Hourly (Umbrella)
We are seeking a highly organized and motivated Property Manager to join our team based in Oxford. This is an office-based role however the Property Manager will also carry out landlord obligations, and deliver high quality management support to Key Worker residents, both within multi-occupancy and self-contained dwellings. The ideal candidate will build relationships with the residents and act as an ambassador for the company. This role is a temporary contract with an initial period of 2 months. Please note a full enhanced DBS certificate is required for this role, as well as a full UK Driving License and access to a vehicle.
Requirements

• Previous experience in in a front facing role within Property/ Housing Management is essential
• Experience working within a busy office environment
• Familiarity with current housing law and relevant legislation is a plus
• Excellent verbal and written communication skills
• Ability to multitask, prioritize workload, and meet deadlines
• Exceptional customer service and problem-solving skills
• Excellent administrative skills and knowledge of Outlook, Excel, Word, and ability to write reports using these tools
• Full UK Driving License and access to a vehicle
• Full enhanced DBS required

Role Expectations

• Serve as a point of contact for customers, investigating complaints and resolving issues in a timely and professional manner
• Maximise rental income by monitoring rent accounts and carrying out a full arrears management process
• Maintain accurate and up-to-date records of property-related information, including tenancy agreements, maintenance requests, tenancy renewals, and correspondence
• Conduct regular estate and property inspections to identify maintenance needs and ensure action is taken for any issues identified
• Liaise with contractors and maintenance personnel to ensure that all properties meet a high standard
• Build relationships and work collaboratively with internal and external Stakeholders to better support residents. Represent the Group in meetings, hearings and more
• Represent the Group in Court if necessary and attend evictions where needed
• Keep up to date with current legislation and regulations related to property management

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Beth at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)