AddressDescription
Seize this opportunity as Quality Manager with Hitachi Energy HV Service based in Stone, Staffordshire. Hitachi Energy, High Voltage Products, is renowned worldwide as a specialist in power transmission and distribution. The High Voltage Service unit is responsible for the worldwide after sales support of generator circuit-breaker (GCB) systems and gas insulated switchgears (GIS), including training, installation and commissioning, scheduled maintenance, added value services, troubleshooting, extensions, retrofits, and replacements.
Are you passionate about quality? Do you like to work in an international environment and with different cultures? As the Quality Manager, you will be responsible for all operational Quality aspects and apply methods to handle and improve our Quality culture. If you combine basic qualifications in quality assurance and have a strong quality mind set, this is your opportunity to shine.
Our flexible work practices creates a life/work balance and a positive professional work place environment where all employees can develop their skills and grow and be part of an amazing team.
Your role
As a highly experienced Quality Manager your role will include the following duties:
- Track, analyze, and report on key performance indicators (KPIs) related to quality, such as the Cost of Poor Quality
- Facilitate group discussions to identify and address quality issues. Establish processes to capture and share learnings from past experiences to prevent future problems
- Ensure the smooth operation of the local QMS, which outlines the organization's approach to maintaining quality standards
- Develop and document new processes within the organization. Utilize specific software like ADONIS and xECM for process mapping and documentation
- Training internal Stakeholders on Quality topics
- Organise internal audits and follow up activities
- Initiate Lessons Learned workshops
- NCR Management
- Implement/maintain local Quality Management Systems
- Manage Customer NPS Surveys and Customer Complaints
- Handle Site Quality Plans
Background
As a highly experienced Quality Manager your background and experience will include the following:
- Attention to detail: Strong attention to detail is necessary, as they must be able to identify anywhere standards are not met.
- Results-driven: Must be driven by improving company processes, meeting standards, and making a positive difference.
- Communication: Expected to communicate on quality assurance standards. Including giving presentations and conducting regular meetings.
- Organization: Exceptional organizational skills.
- Leadership: Able to lead as well as operating as a team player in collaboration with others
- Technological skills: Proficient in computer skills, to create presentations, analyze data in spreadsheet programs and create informational materials to distribute to company employees.
- Understanding of legal standards: Must adhere to Hitachi Energy specific legal standards for production and processes. Understanding these standards to be sure that they are met.
- Knowledge of quality control procedures: Embracing and imparting Hitachi Energy quality standards for HV Service
- Data analysis: Experience in identifying quality issues or opportunities for improvement based on data analysis and research.
Hitachi Energy are pioneers in sustainable energy solutions at a time when it matter most. We place people at the heart of our business success so that together we achieve. Your future starts today!
