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Form of work
SalaryJob Title: PSV Site Manager
Salary: 35,000 - 41,000 per annum
Location: North East
Our client a leading transportation service provider committed to delivering exceptional customer experiences. As part of their dynamic team, you will play a key role in shaping the future of their operations, ensuring safety, efficiency, and customer satisfaction.
As the PSV Site Manager you will cover the depots across Yorkshire and the North East. You will be responsible for driving the day-to-day operational success of our bus services at specific depots where support is needed. The successful candidate will demonstrate effective leadership, promote our company values, and actively contribute to an inclusive working environment.
This role will include shift work across days, evenings and weekends.
Key Responsibilities for the PSV Site Manager:
- Ensure the effective implementation of the Company Health and Safety Policy.
- Ensure excellent service delivery in accordance with stakeholder requirements and company policies.
- Build and maintain business relationships critical to local performance, including partnerships with Local Authorities.
- Address complaints in a timely manner, conducting thorough investigations and implementing preventive actions.
- Lead, manage, and motivate colleagues to maximize contribution and collaboration.
- Lead the delivery of outstanding service delivery and operational compliance.
- Collaborate with commercial teams to review networks and customer feedback for continuous improvement.
- Work with recruitment and training teams to optimize the operational delivery process.
- Contribute to the development of annual budgets and business plans.
- Review financial performance against budget and identify action plans for improvement.
- Continuously review operations, identifying areas for substantial improvement and innovation.
- Have experience of running an operation, ideally across multiple sites.
- Have a proven track record of P&L ownership and leading and developing high performing teams.
- Be comfortable with travelling across the region as / when needed.
