Quality And Compliance Manager

This role will play a key role in the Quality and Compliance function, supporting the achievement of strategy, its objectives and operations. You will need experience of running audits (internal and external) and an auditor qualification would be desirable. The industry sector is highly regulated so experience working with closed systems and good understanding of accreditations such as ISO 9001, ISO 14001, ISO 45001 is essential.

Salary for this role would be £45-48K, 28 days holiday, pension, employee assistance programme, on-site parking, excellent working environment. The company invest heavily on professional development.

Main Duties

• Play a key role in the Quality and Compliance function, supporting the achievement of strategy, its objectives and operations.
• Support the achievement, maintenance and evaluation of external standards, accreditations, frameworks, etc.
• Assist the Senior Quality & Office Manager in the implementation of new processes and procedures to ensure compliance across all departments, coaching colleagues in their application.
• Ensure consistency and adherence to internal and external standards in processes and practices across the business.
• Maintain a policy and procedure review schedule, updating documentation where required, and obtaining sign-off from the responsible manager.
• Manage and coordinate allocated external audits and assessments.
• Carry out allocated periodic internal audits, reporting findings, key metrics and areas for improvement as appropriate.
• Identify areas for improvement in Quality and Compliance across all departments through internal processes and document reviews, observations, audits, etc.
• Gather, collate and report Quality and Compliance KPI’s, metrics, etc, to your manager and other key stakeholders, demonstrating impact and highlighting trends, risks and opportunities.
• Control and coordinate compliance of the Quality Management System across the business.
• Ownership of internal Quality and Compliance processes including the job file structure, rail catalogue and file systems, etc.
• Lead, chair and coordinate internal Periodic meetings.
• Proactively liaise with colleagues at all levels across the business to ensure Quality and Compliance is incorporated where appropriate.
• As part of the Bid team, prepare Quality and Compliance elements and responses to external PQQ’s, tenders, etc.
• Support and educate colleagues at all levels on Quality and Compliance objectives

Skills and Knowledge

• Significant experience of ISO’s 9001, 14001, 45001.
• Experience of working with controlled systems.
• Proven ability to manage and coordinate multiple projects/audits running simultaneously.
• Process-driven, highly organised with excellent attention to detail.
• Flexibility in your approach to work and problem-solving skills.
• Excellent IT skills and highly competent in MS Word and Excel.
• Experience in report writing and numerical data manipulation.
• A strong and proactive communicator.
• Works collaboratively and builds effective working relationships.
• Presents a professional image
• A good understanding and application of health, safety & environment practices.
• Flexibility in your approach to work.
• Full driving license.
• Internal Auditor qualifications would be desirable