Quality Assurance Assistant

Starting Salary: £20,850 per annum.

Job Type: Permanent

Working Pattern: 35 hours per week

Location: Lancaster

The Role

We have a fantastic opportunity for someone to join our efficient, supportive, and innovative Awarding and Quality Assurance Team.

As part of the role, you will support the Quality Assurance systems and activities working to maintain and enhance the standards of our Access to Higher Education Diploma, Ofqual, CCEA and Qualifications Wales Regulated Provision.

As a Quality Assurance Assistant, you will support the Quality Assurance team to manage and maintain Quality Assurance standards and associated activities required by senior management and regulators.

You will provide support to internal and external Quality Assurance staff to contribute to the excellent delivery of customer service to our centres.

You will work closely with the Ascentis Quality Assurance Managers to support and plan Quality Assurance training and events.

It is vital you have a positive ‘can do’ attitude and are able to meet deadlines. You will need to be competent and experienced in the application and operation of ICT, for database operations, Outlook, Excel & Word

About us

Ascentis Group is currently an SME of around 170 people with ongoing growth. Ascentis is a charity and leading awarding body, working across the UK and internationally to provide life changing opportunities through our range of qualifications. We also support thousands of children across the world with our award-winning dyslexia and dyscalculia software (IDLS).

Ascentis is an established Access Validating Agency (AVA) recognised by the Quality Assurance Agency for Higher Education (QAA) and an established Awarding Organisation recognised by Ofqual, CCEA and Qualifications Wales. Ascentis create valuable, cutting-edge qualifications for FE Colleges, Private Training Providers, Schools, Employers, and many other organisations both in the UK and overseas.

Working here you have the ‘feel good factor’, knowing that what you do makes a difference, but this is blended with our commercially minded approach which ensures we succeed and grow. In fact, we are proud to say that we have exceeded many of our KPIs throughout the pandemic and as such offer a reassuring level of career security. We have a state-of-the-art office - take a look at our social media for more! You’ll be based in our amazing new office in Lancaster.

As an employer we invest in developing our people and are extremely proud of the internal progression of many of our talented people, in 2021 20% of our employees were promoted.

To find out what our employees have to say about working at Ascentis watch the video found here.

The key attributes we are looking for:

• Excellent attention to detail, well organised and self motivated
• Exceptional writing and verbal communication skills
• Proactive in delivering continuous improvements
• Demonstrable experience in using IT, including using Microsoft Office packages and other databases

For the full Job Description, please click here.

So, what are you waiting for?

If you like the sound of the role and the organisation, and you think the below attributes describe you well, then we would love to hear from you.

• Committed to a high standard of customer service
• Excellent verbal and written communication skills
• Ability to work both independently and effectively with others
• Organised, with a strong attention to detail
• Positive attitude to change, development and quality
• Ability to achieve agreed targets and to work to deadlines
• Flexibility in your approach to work
• Competent in the application and operation of IT, in particular database operations

Further information and how to apply

• To discuss this post further, please contact Andy Lord, Director of Compliance and Quality Assurance by email at Andrew.Lord@ascentis.co.uk
• Closing date - Monday 22nd January 2024
• Interview date - Tuesday 30th January 2024

Our benefits include:

• 25 days annual leave plus 8 public holidays, plus an additional day off on your Birthday after completion of probation period, days gifted during the Christmas period, increased annual leave with long service and an Annual Leave Purchase Scheme. The potential of up to 43 days of annual leave
  
• Additional days off at Christmas and Christmas bonus, where feasible in line with company performance
• Access to Informal Flexibility, allowing you to flex your working times and location where viable
• Tailored learning and development opportunities
• Incremental service benefits as a family friendly employer, including enhanced Maternity, Paternity, Shared Parental and Adoption Leave and Pay, Sick Pay, Life Insurance, and Compassionate Leave with Pay
• Competitive pension benefits
• Reward and recognition scheme, regular team building and communication activities
• Access to state of the art office and break facilities, including pool table, xbox, outdoor seating, indoor herb garden, dressing room, harry potter reading room, employee library and more
• Free luxury bean to cup coffee, hot chocolate and tea provided
• Cycle to Work Scheme
• Technology purchase scheme
• Discounted gym membership
• 24-hour Employee Helpline and a proactive focus on wellbeing
• Free parking