Quality Assurance Officer

Job Title: Quality Assurance Officer
Salary: Competitive Salary
Location: Ashford
An excellent opportunity has arisen with my client, a leading non-profit organisation based in Ashford. We are seeking an experienced Quality Assurance professional to join a growing team, reporting directly to the CEO. The successful candidate will promote quality achievement and performance improvement across global operations and will have significant experience producing audit related documents and procedures.
Duties include:
Promote quality achievement and performance improvement across global
operations.
Assessing service specifications and member requirements
Control, implementation, and ongoing maintenance of comprehensive quality policies,
processes and procedures.
Work methodically to and working towards the establishment of a clearly defined
management system that all staff can apply
Set up and maintaining controls and documentation in the management system
Collate and analysing performance data to defined parameters
Collate of data required for management review activities
Draft technical and management system reports and collation of data for review
purposes
Coordinate the internal audit programme
Provide training to the relevant stakeholders on quality-related projects
Drive towards completion of projects and performance objectives
Work closely with other departments to establish quality related metrics, identify
performance
Provide improvement opportunities and implementation on approval
Promote quality and achieve performance improvement across the audit team
Agree auditor performance objectives and measures.
Ensure audit team objectives and performance is monitored and objectives are met
Collate and analyse performance data against defined parameters
Review audit reports to ensure that the audit team produce high quality audit reports
Produce audit related documents and procedures.
Identify and immediately report significant findings which could adversely affect risk to the business
Coordinate and lead the internal audit program.
Ensure that internal audit assignments focus on key risk areas and are performed efficiently
and on time.
Ensure that third-party audits are conducted in accordance with governance, policy
and procedure.
Document internal audit findings and draft audit reports, ensuring that audit issues are
communicated and resolved as early as possible.
Manage feedback processes and follow-up of reported internal audit findings.
The successful candidate will have/be:
Demonstrable experience in a similar role
Demonstrable experience in the management and implementation of quality management systems.
Knowledge of risk assessment methods
Knowledge and experience of internal/3rd party audit methods
Experience of managing quality issues across a multi-site organisation
Demonstrable experience in resolution of customer complaints and CAPA
Experience in conducting audit and managing audit schedules (internal and third party)
Demonstrable experience in writing policies and procedures and managing document
control systems
Experience in monitoring and improvement of quality related metrics
Experience of ISO9001, ISO17024 & ISO17021
Package:
Competitive Salary
Discretionary Bonus Scheme
23 Days Holiday
Flexitime
Good Pension Scheme
Gym Membership
If you feel you meet the above criteria, please apply online for immediate consideration.
This role is being handled by Harrison Rowe, Legal & Compliance Specialist for Pearson Whiffin Recruitment.
Not quite the right role but still looking?
Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.
Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.
By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far