AddressJob Title: Quality Assurance Technician
Location: Kismet Kebabs, Milton House, Maldon Road, Latchingdon. Essex CM3 6LF
Welcome to Kismet Kebabs Ltd, your premier destination for exceptional Doner Kebabs, Chicken Kebabs, and our Eastern Delight range of semi & sliced cooked kebabs and chicken kebabs. As a leading manufacturing site in the industry, we take pride in producing over 100 Tons of delectable kebab verities per week.
Situated on a six-acre site, our propose built factory is the heart of our operations. With a dedicated workforce of over 120 skilled professionals, Kismet Kebabs is committed to delivering unparalleled quality in every bite. We understand that our success is rooted in the trust of our customers, and we go above and beyond to build and maintain strong
relationships with them.
At Kismet Kebabs, quality is not just a goal, it’s a commitment. We are actively working towards achieving BRCGS Food Safety issue 9 requirements. This means that our rigorous quality and standard monitoring processes ensure that every prodcut leaving our facility meets the highest industry standards. Our ongoing dedication to QUALITY ASSURANCE sets us apart and ensures that our customers consistently enjoy kebabs of exceptional taste
and quality.
1 Compliance Management
- To support the Technical Manager during external certification audits /site visits/inspections
- To participate and support customer Audits
- To carry out Internal audits
- Daily verification of all CCPs (cooking, cooling, hot filling, ph, etc.)
- Daily temperature checks of all production rooms, chills and products
- Daily quality checks on all ingredients, WIP materials and finished products to ensure correct quality and traceability
- Complete Daily GMP walk around production area and highlight any non- conformances to the supervisor/charge-hand/manager and Senior Team Leader
- Responsible for placing any non-conforming product On Hold/Restricted Use/Condemned and completing relevant On Hold Log
- Completing of Daily/Monthly/Quarterly Glass & Hard Plastic Audits
- Complete equipment calibration checks e.g. temperature probe, CCPs and scales
- Completion of Corrective Action Reports for any non-conforming products or incidents to ensure effective close out identifying root cause and corrective actions
- Attendance at weekly lean board meetings and recording of daily issues onto QA lean board
- Attending taste panel as part of wider Technical Team
- Collection and storage of all retained product samples
- Any other reasonable tasks related to position as deemed suitable by TM
- Microbiological assessment of the hazards and evaluation of the processes
- Sampling and swabbing as per the environmental monitoring procedure and product testing and inspection procedures
- Problem solving and resolutions for any potential microbiological contamination and cross-contamination
- Working towards BRCGS implementation and continuous improvement.
2 Systems
- To ensure effective Documentation control
- To support the Technical Manager in maintaining effective documentation control, proposing any amendments required and implementing the new requirements across the site
- To ensure policies and procedures are updated, accurate and followed through, while escalating to TM any gaps for improvement
- To ensure proper record keeping, record completion by the operations
3 Traceability
- Production paperwork and proof of delivery
- Traceability Tests and audits
- Production paperwork and proof of delivery
4 Supplier Approval
- Keeping up-to –date supplier approval system and archive details from Suppliers
- Liaise with the purchasing department and request the relevant supplier approval information, documents and certificates
5 Customer interaction
- Customer complaint handling and support Technical Manager in handling appropriate customer complaints
- Respond to and follow up customer enquiries (e.g. SAQ, Product Specification, Allergen details) Technical service
- Issuing Certificates of Conformance and Certificates of Analysis for products
6 Production Compliance
Collection and archive ingredients and raw material documents
- Making sure the products are produced in accordance with the specification required in food safety, quality, legality and authenticity aspects
- Collecting, checking and archive production process control records
- Quality control of finished products including packaging quality
7 Control of non-conforming product
To tackle the NC product at any stage of the manufacturing and develop any quality improvement opportunity. Report any requirements to the TM.
8 Sampling
- To coordinate sampling plan and comply with analysis requirements. Work with laboratories and review and read the results and take actions where necessary.
9 Process Control
- Control of Operations and report any non-conformity or areas of improvements
- Labelling and packaging control
- Quantity checks, weights, numbering, volume control
10 Training
- Self Development. To understand and grasp the company policies and procedures and improve where required
- To develop and maintain the site training matrix, training materials and training records.
