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Form of work
SalaryThe role will include developing and delivering Quality Improvement (QI) initiatives and training in line with the Trust’s QI Enabling Plan 2024 - 2029. The post holder will work across the Trusts and will have the skills to plan, lead and evaluate potential areas for improvement.
The post holder will be a visible, responsive and a supportive leader who is able to interpret complex ideas and systems, communicating to a variety of audiences. The post holder will support the development of the Trusts QI Fellowship through coaching and mentoring and they will also be an ambassador for culture change within our organisation.
Additionally, the post holder will have opportunities to represent the Trust both regionally and, on some occasions, nationally.
Some of the main duties of a Quality Improvement Lead are:
Play a crucial supportive and collaborating role in leading, embedding and monitoring the effectiveness of Quality Improvement systems throughout the services Yorkshire Ambulance Service delivers, to improve the quality of care, experience and health outcomes for patients and staff.
Demonstrate leadership in order to improve the quality of care and services across the Trust and demonstrate values and behavior’s in accordance with the Trust’s expectations.
Promote positive relationships and collaborative learning environments through contribution to the delivery of the Quality Improvement enabling plan 2024 - 2029.
Provide line management within the QI Team and support coaching and mentorship throughout the Trust.
Lead of specific Quality Improvement programmes in collaboration with the Head of Quality Improvement.
Develop and deliver appropriate training and education programmes related to the Quality Improvement agenda for small and large groups of staff from all areas.
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.
Benefits:
- Flexible working including part-time hours, job shares and flexible hours, agile working (role dependent)
- 27 days annual leave, increasing to 33 with service.
- Contributory Pension.
- NHS Discounts including shops, restaurants, gyms etc.
- Car lease and other salary sacrifice schemes.
- Dedicated employee assistance and counselling service.
- Opportunities for research participation, career progression and ongoing development.
- Well respected, committed and supported staff networks for our workforce.
Key responsibilities:
Leadership & supervision.
Delivery of training to small and large groups of staff.
Coaching and mentoring to a broad range of people with various levels of QI experiences.
Frequent use of strong analytical skills; critical reasoning ability and effective problem solving.
To lead complex change and delivering agreed outcomes.
Person specification:
Highly developed specialist knowledge in Quality Improvement methodology.
Evidence of strong analytical skills; critical reasoning ability and effective problem solving.
Experience of managing and delivering improvement across service lines and organisations.
Evidence of dealing with difficult conversations and contentious information.
Extensive experience of leading complex change and delivering agreed outcomes.
Experience of using measurement for improvement.
