Job overview
We are seeking a passionate and motivated individual with quality improvement experience, as well as a proven track record of working with clinical and non-clinical teams to facilitate successful change and quality improvement. Applicants must have experience with managing incidents and risk.
The role is based within Cambridge IVF (CIVF), we are part of CUH but based off-site in Trumpington. CIVF is an assisted conception unit, backed by some of the world's most advanced medical research and offering a unique journey for each family in our care.
You must have excellent communication skills, be adaptable, flexible and innovative. It is essential that you have the ability to work well on your own, but also able to work well within our varied teams within CIVF. You must be highly motivated to deliver excellence in your work.
Main duties of the job
Under the direction of the senior management team, you will:
Be accountable lead for quality management across the CIVF service.
Be responsible for the development, implementation and maintenance of quality management for CIVF, providing expert advice, guidance and support.
Manage and coordinate all necessary preparations for external audits and regulatory inspections, including; Human Fertilisation & Embryology Authority (HFEA) and UKAS. Liaising with other services as appropriate.
Manage an effective document control process, focusing on the timely review of active documents and expedition of draft documents through the approval process to publication.
Promote quality improvement within CIVF.
Manage and perform audits for CIVF across all departments, including; nursing, medical, science and administration.
Assist the Deputy Operations Manager with the operational performance of the Unit, particularly in relation to the implementation of new and improved services.
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on the 1st February 2024.
Interviews are due to be held on the 9th February 2024.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
Essential criteria
Degree or evidence of relevant formal education beyond A-Level in addition to extensive experience.
Desirable criteria
BFS Quality Management Qualification.
UKAS Training to ISO15189.
Experience
Essential criteria
Use of Q-Pulse or a similar document control system.
Use of the QSIS Incident reporting system.
Running an effective QMS; coordination of CAPA, RCA, Risk Assessment and Audit across multiple specialities.
Leading internal and external assessments, audits and inspections.
Desirable criteria
Experience of working in an HFEA Licensed fertility centre.
Experience of working within an NHS quality system.
Use of the IDEAS database system.
Knowledge
Essential criteria
Familiarity with data analysis software.
Desirable criteria
Detailed knowledge of ISO 15189.
Skills
Essential criteria
Highly Motivated, positive attitude to change.
Strong Interpersonal Skills.
Desirable criteria
Additional Requirements
Essential criteria
Ability to attend senior management meetings and be confident when delivering presentations.
Desirable criteria