Quality Technician

Quality Technician
Castle Donington, Derby (with hybrid options available)
About Us
Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a can-do attitude, we want to hear from you.
You’ll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a real difference to both their workload and crucially their patients’ outcomes.
Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022 Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company’s success.
We’re now looking for a dedicated Quality Technician to join us on a permanent, full-time basis, to support the Quality team across the business.
The Benefits
- Basic starting salary of £30,000 p.a.
- Flexible hybrid working available
- Contributory Pension scheme
- Discounts and cashback on shopping, supermarkets and holidays as part of our rewards scheme
- 33 days’ holiday inclusive of Bank Holidays
- Full Induction with great training and support from dedicated team members
- Receive a treat on your birthday
- Develop your career with a family-oriented, employee-owned business, your chance to join the Medstrom family
- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company
This is a brilliant opportunity for an individual with excellent computer and administrative skills to join our vital organisation as we provide hospital beds across the UK.
As an employee-owned business, we place enormous value on our staff, are responsive to your needs and will reward your hard work with a brilliant benefits package.
So, if you’ve been looking for the chance to join a friendly team, where you will be given exceptional training, this is the role you’ve been looking for.
The Role
- Support the implementation and maintenance of the ISO13485 QMS, ensuring all processes comply with the standard's requirements.
- Assist in the development, review, and revision of quality system documentation, including procedures, work instructions, and forms.
- Manage and maintain quality records, ensuring accuracy, completeness, and accessibility.
- Conduct internal audits to identify and address potential non-conformances in the QMS.
- Support preparation for external audits by regulatory bodies.
- Analyse quality data and participate in corrective and preventive action (CAPA) activities.
- Stay up-to-date on regulatory requirements for medical devices, including ISO13485 and relevant regional regulations (e.g. Medical Device Regulations)
- Contribute to continuous improvement initiatives within the QMS.
Additionally, you will:
- Manage any complaint investigations
- Co-ordinate supplier audits
- Support risk management activities
- Monitor quality data for each site
- Review Device History Records (DHR’s)
- Facilitate non-conformance audits
Working week: Monday to Friday, working 37.5 hours per week
About You
To be considered as a Quality Technician, you will need:
- A strong level of IT literacy with experience of common desktop applications including Excel and Word
- Experience working within a QMS environment, ideally in the medical device industry
- The ability to work in a fast-paced environment with strict deadlines
- The ability to generate detailed, high-quality documentation
- The ability to perform and/ or manage multiple tasks in parallel
- Excellent interpersonal skills with the ability to collaborate with others
- To be detail-orientated and strive for continuous improvement
In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and through our unique ownership model is continuing to grow, whilst offering great career opportunities for those that are keen to progress.
Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.