Address
Salary
A vacancy has arisen in the Business Rates Team. Cardiff Council annually collects around £170m in business rates from around 13,000 businesses in Cardiff. The team also collects a Business Improvement District levy from businesses based in and around the City Centre.
About the job
This is a senior post in the Business Rates Team. This is a small team which is based in County Hall. Hybrid working is offered, and you will be required to attend the office two days per week. You will be expected to attend magistrates’ court hearings for the purpose of obtaining liability orders several times each year.
The post holder will be expected to ensure that the billing database is accurate and balances to the Valuation List. You will assess liability to pay rates and assist with the prompt issue of bills and the collection of the rates due. You will be expected to deal with complex enquiries from ratepayers both by email and telephone.
What We Are Looking For From You
You must have experience of working in a local taxation environment and candidates must demonstrate an organised and methodical approach to work. You should have experience of working in a busy, customer facing role and be confident in engaging with customers.
Effective interpersonal skills are essential due to the range of individuals and organisations that you will interact with.
Additional information
This post is subject to Disclosure and Barring Service Basic checks.
This vacancy is suitable for post share.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
If you would like an informal conversation about this role prior to application, please contact Caroline Dulson (c.dulson@cardiff.gov.uk).
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:
Important information you need read in order to complete your application:-
- Application Guidance
- Applying for jobs with us
- Behavioural Competency Framework
Additional Information:-
- Employee Charter
- Recruitment of Ex-Offenders
- Privacy Notice
Job Reference: RES01219
