Reception Team Leader

Reception Team Leader – Leeds Bradford Airport - £11.84 per hour (Fixed Term until 31st October 2024)
Are you well-organised? Do you have strong leadership skills? Are you a customer-focused person?
If you answered yes, then keep reading!
An exciting opportunity has arisen for a talented Reception Team Leader to play a key role in APCOA and oversee our front desk operations on a fixed term contract. The Reception Team Leader will be responsible for managing a team of drivers, overseeing moving of vehicles to and from parking spaces and provide a high level of customer service, always maintaining reception standards.
Please note shifts are 4 on - 4 off on a rota basis, days and nights 7am - 7pm and 7pm - 7am
What you'll do:
- Ensuring the correct administrative tasks are completed in a timely and coherent manner.
- Monitoring team performance, vehicle movements and key security
- Ensuring all Audit requirements are carried out.
- Building robust, and beneficial relationships with the client and internal support services.
- Providing excellent customer service and reception duties as required.
- Moving vehicles to various car parks within the customers grounds as and when requested.
- Ensuring all vehicles are moved carefully, and noting down any existing damage/issues.
- Checking in customers using pre-book system and allocating vehicles to the correct parking spot.
Could you be our ideal candidates? You will need:
- Flexibility to work early morning, weekends, and bank holidays.
- Ability to work with minimal guidance and collaboratively.
- High level of attention to detail and accuracy.
- Ability to remain calm and composed under pressure, with a positive and solution-oriented attitude.
- Strong organizational and time management skills, with the ability to prioritize tasks and delegate effectively.
- Excellent communication and interpersonal skills, with the ability to interact professionally with clients, visitors, and staff.
- Full, clean UK driving licence is necessary, any driving experience will be considered an advantage.
Park2Travel is a dynamic and forward-thinking organization dedicated to providing exceptional service in transportation. Pride is taken on our commitment to excellence, innovation, and client satisfaction. As growth continues, a motivated and experienced Reception Team Leader is needed to join the team.
You will be an excellent team player with great communication skills. Someone who possesses the skills to work under pressure.
Do you feel that you can demonstrate these characteristics as well as good organisation and reliability? Please apply today and one of the team will be in touch soon.
Must be 18 or over to apply
APCOA is an equal opportunity employer, celebrating diversity and are committed to creating an inclusive environment for all employees.