Address
Form of work
SalaryWe are currently recruiting for a Hotel Reception Team Member to join our awesome team at ibis Edinburgh Centre South Bridge.
We would love to have, as part of our team, someone who enjoys delivering a Great Customer Experience at all times and who is able to operate with a high level of autonomy.
You will be taking care of the guest’s arrival, departure or new reservations, phone calls, emails and any request from the guest in order to give the best service.
We are looking for an enthusiastic individual who radiates positive vibes, has got a great smile, a can-do attitude and enjoys the buzz of being busy!
We believe that every person is unique and we love you to be you! To us, it’s important that you enjoy your time at the hotel; we make sure you feel welcome, valued and are given every opportunity to grow, both professionally and personally.
If you believe that this is you, then we would love to hear from you!
Work Experience
- Previous experience in a customer-focused industry
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Ability to work on your own and as part of a team
- Competent level of IT proficiency
- Flexibility to work weekend and night shifts if it required
- Previous experience in cash handling
Benefits
- Pension Scheme
- A Discount Card to be used in Accor Hotels World Wide
- Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
- Training & Development
- Additional holidays with service
- International Development Opportunities
- And more: recommend a friend scheme; Employee Advisory Service ;Meals on duty; Uniforms and dry cleaning; Eye care vouchers; Cycle to work Scheme and the list goes on...
Job Types: Full-time, Part-time, Permanent
Pay: £12.19-£12.20 per hour
Benefits:
- Discounted or free food
- Employee discount
- Referral programme
Schedule:
- 8 hour shift
- Day shift
- Night shift
Work Location: In person
Reference ID: Reception Team Member Role 3
Expected start date: 15/05/2024
