Receptionist

If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.

Job title: Receptionist

We have an exciting opportunity for a Receptionist to join Gower Veterinary Surgery!
Receptionists are integral to creating the first impression of our practice. Clients and visitors should be welcomed in a warm, friendly, courteous and professional manner.

Applicants must be friendly and personable, with excellent communication skills.
Previous experience in customer facing roles preferable, but not required.

Growth within the role is encouraged and successful applicants will be given British Veterinary Association (BVRA) training. There will also be career progression opportunities available.

Roles and responsibilities:

• Welcoming and registering new customers.

• Booking in customers and diary management

• Answering the telephone and dealing with a range of customer queries

• Managing customer expectations regarding wait time.

• Administration duties e.g. scanning paperwork, filling in forms etc

• Processing prescription requests

• Taking payments

• Promoting offers and services

• Ensuring that public areas are clean and presentable

Benefits

• 5 weeks holiday + bank holidays + Birthday Leave

• Extensive Internal CPD

• Potential career progression opportunities

• Staff discount schemes

• Life Assurance

• Enhanced sickness pay

• Enhanced equal family leave

• E-car salary sacrifice scheme

• Employer contribution pension scheme

• Recruitment referral reward scheme

• Wellness program including:

  • Employee assistance program

  • Eyecare voucher scheme

  • Free annual Flu jab

  • Cycle to work scheme

About us

We are a primary care practice for small animals, which established itself amongst the Swansea community, providing care for thousands of pets every year.
Being RCVS accredited, we are dedicated to continuously improving our quality of care and service. We know that owners consider pets to be a member of the family and that is why we work hard to provide the very best veterinary care possible.

At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.

If you would like to apply for this role, please click the Apply Button or for more information, please contact careers@linnaeusgroup.co.uk

Part of an amazing global family Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates. The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS. Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. Our Associates are fundamental to our success, and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates. Linnaeus is an equal-opportunity employer and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates. If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at careers@linnaeusgroup.co.uk