Receptionist

To be responsible for coordinating all administrative tasks and telephone duties to the Emergency and Assessment Units based at the University Hospital of Wales, Medical Emergency Assessment Unit based at Llandough Hospital and Barry Minor Injuries Unit. To undertake the reception of patients, relatives and visitors onto the Emergency Units in line with Emergency Unit policy. To be aware of the need for confidentiality at all area times. Knowledge acquired through in house training. Work involves contact with children therefore DBS check will be completed.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply
Providing a reception service to the Emergency and Assessment Units,Medical SDEC, and Minor Injury Units . Welcoming patients, relatives and visitors, assisting them when appropriate. Explain Emergency Unit procedures, on occasions this will include an explanation of the Department’s triage system. Ensuring the reception area is presentable and ensuring the casual attendance records for visitors is accurate and filed
Receiving and inputting patient details into a computerized medical records system. Registering patients with medical records if appropriate. Maintain, sort and file patient documentation appropriately, creating case folders where necessary and printing labels for individual patients.
Ensure that in patient records are available for admitted patients up to and including withdrawal from Consultants and Secretaries’ offices and other outlying areas of the Tracking and delivering of all notes to wards. Request notes from other Hospitals where necessary.
Liaising with Directorate Management and Assessment Unit to ensure staff are aware of impending arrival of expected in patient admission. Registering these patients onto the Assessment Unit module on PMS, discharging and admitting as Communicating the arrival of ambulances to the Assessment Unit as required
Updating information related to the admission, transfer and discharge of patients between areas using a computerized patient management system
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.
Our mission is “Caring for People, Keeping People Well”, and our vision is that every person’s chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population’s health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.
Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac