Ensure effective communication with all members of the Pain Management team Ensure that all administration processes are dealt with in accordance to Trust and MOD Waiting list policies Required to cover for other colleagues during annual leave/sickness or peak workloads Ensure that appropriate clinic follow up is actioned as appropriate, i.e. outpatient appointments, investigations, add patients to waiting list Ensure a clear understanding is obtained surrounding data quality, data protection, case note handling and IPM Trace notes back to central library and check all outcomes after the clinic letter have been typed. Transfer note to boxes for transportation to Records library Book and prep clinics and/or locate notes required for clinics as/when required Transport notes around the Department using trollies as required To type up and send clinic letters as required Assist with gathering of data; i.e., chest x-ray results, blood results for patients attending clinics To receive and co-ordinate patients telephone queries with the appropriate member of nursing/ medical staff. This is vital as the unit has daily telephone queries from patients on systemic drugs etc Assist with the In Touch system ensuring Health professionals complete the outcomes, and that patients/ carers are made aware of any delays in clinics, updating the information on the In Touch board. Assisting patient with the check-in on the In Touch system To take additional roles as requested i.e., Fire warden, Dementia friendly contact person. For further details please see attached JD&PS