Operations Support Administrator

Operations Support Administrator
Exeter, Devon
About Us
We are Chime Social Enterprise, a provider of leading audiology services and a centre of excellence in the South West. As an NHS Audiology Service, we represent the best of NHS hearing services.
As we’re a Community Interest Company (CIC), we invest any surplus funds back into our social aims - delivering outstanding solutions to the hearing impaired.
We are now looking for an Operations Support Administrator to join us on a full-time basis, for a nine-month fixed-term contract.
Our Values
We appreciate applications from candidates who hold our company values:
C = Collaboration - working in true partnership to provide the optimal outcome
H = Holistic - caring about and understanding the implications of our interactions
I = Innovative - being open to new opportunities in meeting our purpose and vision
M = Motivated - passionate about bringing our best to every situation
E = Excellence - striving for the highest quality of service
The Benefits
- Salary of £22,816 per annum
- NHS Pension
- Free life insurance
- A commitment to your professional development
- A friendly and supportive team
- Membership of Perkbox offering a broad range of discounts
- The opportunity to become part of our staff council
If you’re a highly organised individual with fantastic customer service skills, this is a fantastic opportunity to join our pioneering audiology service.
You’ll build all the skills you need to lay the foundations for a successful administration career, alongside working with a range of customers to hone your customer service expertise.
So, if you’re ready to kickstart a career with a company that is committed to your professional development, we’d love to hear from you.
The Role
As an Operations Support Administrator, you will provide administrative support to staff at our Exeter centre.
Assisting our Audiologists, you will ensure a smooth running of reception; handling incoming calls, emails, telephone reviews and pre-hearing test questionnaires.
You will process incoming referrals, book patients in for appointments and assist the Operations Support Team Leads and Audiologists by increasing capacity for clinical support.
Carrying out triage activities, you will increase our capability to provide a remote service whilst supporting patients to use Telecare technology.
About You
To be considered as an Operations Support Administrator, you will need:
- Customer service skills
- Organisational skills
- Communication skills
- To be educated to GCSE (or equivalent) and a good command of the English Language
Please note, you must be eligible to work in the UK to be considered for this position.
The closing date for this role is the 16th May 2024.
Interviews will be held on the 23rd May 2024.
Other organisations may call this role Receptionist, Administrator, Admin Assistant, Secretary, Office Administrator, Administrative Officer, Executive Assistant, EA, Personal Assistant, PA, or Reception Co-ordinator.
Webrecruit and Chime Social Enterprise are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you want to step into an engaging new role as an Operations Support Administrator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.