Address
Form of work
SalaryManpower Recruitment are looking for a Full Time Receptionist for an established College in Oxford City Centre.
The role is Monday-Friday 8am-4.30pm and paying £11ph
Reception duties:
- To man the front desk, telephone switchboard, and reception emails
- To be the first point of call for students, tutors and visitors
- To manage college notices and TV announcement screens
- To securely open the college at the beginning of the day; or
- To securely close the college at the end of the day
- To keep the reception area clean and tidy
- To record student absences at College and to chase up students where necessary
Business Support / Administrator duties:
- To support staff and students with photocopying, printing or typing
- To enter data as required on the College Management Information System (Engage)
- To assist tutors and students with basic admin support
- To monitor the CCTV screens whilst sitting at reception
- To assist the Examinations Department with photocopying, labelling and sorting of examination and SCIT paperwork.
Reception and Administration:
- Front of house (reception / general enquiries / telephone responder / greeting visitors / and maintain security awareness)
- Answerphone (playing / passing on messages / responding)
- Managing sign-in sheets and visitors' register
- Collection / distribution / organisation/ sending of post
- Placing orders for stationary, paper and kitchen supplies
- Administration of keys
- Petty Cash
- Responsible for maintaining the reception area to an acceptable standard
- Making beverages for visitors and monitor visitor seating area
- Car park management and booking spaces where necessary (generally quiet at the weekends)
- Providing general administrative and clerical support, primarily to the Academic Principal, as well as other office staff and tutors as needed
- Keeping the reception area safe and secure
- Opening up college at the beginning of the day.
- To record student absences at College and to chase up students where necessary
- Entering student information into Engage and ensuring that the reception telephone directory is up to date
- Assisting in shredding documents and an acknowledgement of the sensitive nature of some material
The Person
- Excellent level of spoken and written English
- Computer skills and knowledge of relevant software such as Outlook, Word, Excel (training will be offered on Engage)
- Knowledge of operation of standard office equipment
- Knowledge of clerical and administrative procedures and systems such as filing and record keeping
- Knowledge of principles and practices of basic office management
- Warm, friendly and welcoming personality
- Good personal presentation and professional behaviour around the reception area
- Outstanding communication skills - written and spoken
- Ability to plan and organise impeccably
- Ability to prioritise conflicting demands
- Good problem-solving skills
- Ability to gather and organise information
- Meticulous attention to detail and accuracy
- Flexibility
- Adaptability
- Positivity
- Good team working skills
- Outstanding customer service
- Empathy with young people
- A good level of awareness and vigilance as to who is entering the College
